Artistic intervention, intellectual capital, and service innovation: a case study of a Taiwan’s hotel

This study adopts the perspective of artistic intervention to argue that art is a catalyst. Interdisciplinary cooperation between artists and managers prompts artists to enter the corporate world, intervening in organizational routines and operations and thereby promoting service innovation. This pa...

Ausführliche Beschreibung

Bibliographische Detailangaben

Veröffentlicht in:	Service business 2018-03, Vol.12 (1), p.169-201
Hauptverfasser:	Cheng, Jen-Son, Xiang, Yong, Sher, Peter J., Liu, Chia-Wei
Format:	Artikel
Sprache:	eng
Schlagworte:	Business and Management Case studies Case Study Cultural tourism Hotels & motels Human Resource Management Intellectual capital Intervention Management
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!