A Client Satisfaction Scale Suitable for Use with Hispanics?

Data from a large-scale survey of community health center clients were analyzed to assess how a measure of client satisfaction operates when used with different ethnic populations. The eight-item version of the Client Satisfaction Questionnaire (CSQ-8) is a measure of general satisfaction with servi...

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Bibliographische Detailangaben

Veröffentlicht in:	Hispanic journal of behavioral sciences 1983-12, Vol.5 (4), p.461-475
Hauptverfasser:	Roberts, Robert E., Attkisson, C. Clifford, Stegner, Bruce L.
Format:	Artikel
Sprache:	eng
Schlagworte:	Client satisfaction Ethnic groups Ethnicity Hispanic Americans Questionnaires Racial differences
Online-Zugang:	Volltext
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