The relationship between innovation and total quality management and the innovation effects on organizational performance

Purpose The purpose of this paper is to analyze the relationship between innovation and total quality management (TQM), and also to identify the effects of innovation on organizational performance. This research proposes a conceptual model that intends to study several research hypotheses. Design/me...

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Veröffentlicht in:The International journal of quality & reliability management 2017-01, Vol.34 (9), p.1474-1492
Hauptverfasser: Antunes, Marina Godinho, Quirós, Joaquín Texeira, Justino, Maria do Rosário Fernandes
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Sprache:eng
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