Obfuscating the Obvious: Miscommunication Issues in the Interpretation of Common Terms
We communicate via many forms every day. When what we say or write is misunderstood, the fault may lie with either party. One source of miscommunication is the different meaning people place on commonly used words and phrases. In this article, the authors report preliminary results from a study on s...
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Veröffentlicht in: | The Journal of business communication (1973) 2009-10, Vol.46 (4), p.480-496 |
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container_title | The Journal of business communication (1973) |
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creator | Brewer, Edward C. Holmes, Terence L. |
description | We communicate via many forms every day. When what we say or write is misunderstood, the fault may lie with either party. One source of miscommunication is the different meaning people place on commonly used words and phrases. In this article, the authors report preliminary results from a study on such miscommunication and lay out an agenda for research on improving business communication based on the Integrative Model of Levels of Analysis of “Miscommunication,” developed by Coupland, Wiemann, and Giles. |
doi_str_mv | 10.1177/0021943608329103 |
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language | eng |
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source | SAGE Complete A-Z List |
subjects | Business communications False information Information dissemination Studies |
title | Obfuscating the Obvious: Miscommunication Issues in the Interpretation of Common Terms |
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