Obfuscating the Obvious: Miscommunication Issues in the Interpretation of Common Terms

We communicate via many forms every day. When what we say or write is misunderstood, the fault may lie with either party. One source of miscommunication is the different meaning people place on commonly used words and phrases. In this article, the authors report preliminary results from a study on s...

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Veröffentlicht in:The Journal of business communication (1973) 2009-10, Vol.46 (4), p.480-496
Hauptverfasser: Brewer, Edward C., Holmes, Terence L.
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container_title The Journal of business communication (1973)
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creator Brewer, Edward C.
Holmes, Terence L.
description We communicate via many forms every day. When what we say or write is misunderstood, the fault may lie with either party. One source of miscommunication is the different meaning people place on commonly used words and phrases. In this article, the authors report preliminary results from a study on such miscommunication and lay out an agenda for research on improving business communication based on the Integrative Model of Levels of Analysis of “Miscommunication,” developed by Coupland, Wiemann, and Giles.
doi_str_mv 10.1177/0021943608329103
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subjects Business communications
False information
Information dissemination
Studies
title Obfuscating the Obvious: Miscommunication Issues in the Interpretation of Common Terms
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