Achieving quality in e-Learning through relational coordination
In this research, the relational coordination model has been applied to prove learners' and instructors' high levels of satisfaction in e-learning. According to the model, organizations can obtain better results in terms of satisfaction by providing shared knowledge, shared goals and mutua...
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| Veröffentlicht in: | Studies in higher education (Dorchester-on-Thames) 2017-09, Vol.42 (9), p.1655-1670 |
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| container_title | Studies in higher education (Dorchester-on-Thames) |
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| creator | Margalina, Vasilica Maria De-Pablos-Heredero, Carmen Montes-Botella, Jose Luis |
| description | In this research, the relational coordination model has been applied to prove learners' and instructors' high levels of satisfaction in e-learning. According to the model, organizations can obtain better results in terms of satisfaction by providing shared knowledge, shared goals and mutual respect mechanisms, supported by a frequent, timely and problem-solving communication. Online courses learners and instructors from Spanish universities and private companies have been surveyed on these particular issues. By using structural equation model analysis, it is shown that high standards in terms of relational coordination amongst learners and instructors explain higher degrees of satisfaction. This research contributes to the literature by validating from an empirical point of view the effects of the use of the relational coordination model in e-learning. The results should be considered by universities and private companies when they evaluate the results of their actual e-learning systems and search for the improvement of quality. |
| doi_str_mv | 10.1080/03075079.2015.1113953 |
| format | Article |
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| identifier | ISSN: 0307-5079 |
| ispartof | Studies in higher education (Dorchester-on-Thames), 2017-09, Vol.42 (9), p.1655-1670 |
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| language | eng |
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| source | Education Source |
| subjects | Academic Standards College Faculty College Students communication Coordination Corporations Correlation Distance learning e-learning Educational Administration Educational Improvement Educational Quality Electronic Learning Foreign Countries Internet Least Squares Statistics Online Courses Online instruction Organizational Communication Positive Attitudes Problem Solving Quality of education Questionnaires relational coordination shared goals shared knowledge Statistical Analysis Structural Equation Models Student Attitudes Supervision Teacher Attitudes Teacher Student Relationship Teachers Universities User satisfaction |
| title | Achieving quality in e-Learning through relational coordination |
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