Relationship marketing: the route to marketing efficiency and effectiveness

A marketing professor argues that relationship marketing is a noble approach that allows entrepreneurs to pace with the fundamental changes of the selling concept. It is based on the concept that success is achieved by fostering mutual and long term buyer-seller relationship.

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Veröffentlicht in:Business horizons 1997-11, Vol.40 (6), p.32-38
1. Verfasser: Gruen, Thomas W.
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Sprache:eng
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creator Gruen, Thomas W.
description A marketing professor argues that relationship marketing is a noble approach that allows entrepreneurs to pace with the fundamental changes of the selling concept. It is based on the concept that success is achieved by fostering mutual and long term buyer-seller relationship.
doi_str_mv 10.1016/S0007-6813(97)90065-3
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language eng
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source Business Source Complete; ScienceDirect Journals (5 years ago - present)
subjects Analysis
Criticism
Customer relations
Effectiveness
Marketing
Relationship marketing
title Relationship marketing: the route to marketing efficiency and effectiveness
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