Managing conflict in B2B e-commerce

Because computers and their linkages are generally faster than humans, B2B e-commerce is more efficient than its phone, fax, and invoice counterparts. At times, the e-commerce arrangement allows firms to bypass some links in the value chain. And, on occasion, the setup allows the buyer to shop elect...

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Veröffentlicht in:Business horizons 2003-03, Vol.46 (2), p.65-70
Hauptverfasser: Standifera, Rhetta L., Wall, James A.
Format: Artikel
Sprache:eng
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