Mobile Payment Procedures: Scope and Characteristics

The existence of standardized and widely-accepted mobile payment procedures is crucial for successful business-to-customer mobile commerce.*Customers' acceptance of mobile payment (MP) procedures mainly depends on the issues of cost, security, and convenience. In particular, it is important tha...

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Veröffentlicht in:E-service journal 2003-06, Vol.2 (3), p.7-22
Hauptverfasser: Kreyer, Nina, Pousttchi, Key, Turowski, Klaus
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container_title E-service journal
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creator Kreyer, Nina
Pousttchi, Key
Turowski, Klaus
description The existence of standardized and widely-accepted mobile payment procedures is crucial for successful business-to-customer mobile commerce.*Customers' acceptance of mobile payment (MP) procedures mainly depends on the issues of cost, security, and convenience. In particular, it is important that a procedure can be used over a variety of payment scenarios such as mobile commerce, electronic commerce, stationary merchant, and customer-to-customer. Current payment procedures can be categorized by using strategic, participation and operational criteria, based on the morphological method. The scheme we propose allows us to unambiguously identify and characterize any given mobile payment procedure. The proposed scheme allows three basic types of applications: merchants and customers can analyze and represent their preferences for MP procedures in a structured way, (prospective) mobile payment service providers may analyze their market expectations and develop MP procedures according to these, and different market participants may use it as a basis for standardization.
doi_str_mv 10.2979/ESJ.2003.2.3.7
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source Business Source Complete; Jstor Complete Legacy
subjects Banking
Business models
Cell phones
Cellular telephones
Commerce
Concrete
Credit cards
Customers
Deferred expenses
Electronic billing
Electronic commerce
Electronic services
Forecasts and trends
Internet access
Merchants
Mobile commerce
Mobile communications networks
Mobile devices
Morphology
Payment
Payment methods
Payment models
Payment systems
Payments
Services
Standardization
Studies
Technology application
Wireless communication systems
title Mobile Payment Procedures: Scope and Characteristics
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