Advertising, consumer awareness, and choice: evidence from the U.S. banking industry

How does advertising influence consumer decisions and market outcomes? We utilize detailed data on consumer shopping behavior and choices over bank accounts to investigate the effects of advertising on the different stages of the shopping process: awareness, consideration, and choice. We formulate a...

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Veröffentlicht in:The Rand journal of economics 2017-10, Vol.48 (3), p.611-646
Hauptverfasser: Honka, Elisabeth, Hortaçsu, Ali, Vitorino, Maria Ana
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Sprache:eng
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