What Makes Citizens Satisfied? The Influence of Perceived Responsiveness of Local Administration on Satisfaction with Public Administration

There is no other institution that people regularly have so much direct contact with as public administration, although people have different experiences with public administration. Some citizens feel comfortable when making contact with bureaucracy; some have rather negative feelings. Besides the f...

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Veröffentlicht in:	Journal of social and administrative sciences 2017-03, Vol.4 (1), p.1
1. Verfasser:	RÖLLE, Daniel
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
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