Under entrepreneurial orientation, how does logistics performance activate customer value co-creation behavior?

Purpose For its sustainable growth, an organization should drive customers from the role of consumers of products or services to value co-creators. Logistics performance, which produces value for customers, may activate value co-creation behavior among them. The purpose of this paper is to investiga...

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Veröffentlicht in:The international journal of logistics management 2017-05, Vol.28 (2), p.600-633
1. Verfasser: Tuan, Luu Trong
Format: Artikel
Sprache:eng
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