Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos?
Although health care managers often prefer to hire employees without tattoos, the source of this bias is unclear. One explanation is that tattoos are associated with being less responsible. An alternative explanation is that managers are concerned tattoos will hurt their organization's image. A...
Gespeichert in:
| Veröffentlicht in: | Services marketing quarterly 2017-04, Vol.38 (2), p.88-99 |
|---|---|
| Hauptverfasser: | , , , |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | 99 |
|---|---|
| container_issue | 2 |
| container_start_page | 88 |
| container_title | Services marketing quarterly |
| container_volume | 38 |
| creator | Arndt, Aaron D. McCombs, Gayle Tolle, Susan Lynn Cox, Christina |
| description | Although health care managers often prefer to hire employees without tattoos, the source of this bias is unclear. One explanation is that tattoos are associated with being less responsible. An alternative explanation is that managers are concerned tattoos will hurt their organization's image. A sample of 187 dentists were shown a picture of a dental hygienist either with no tattoo, a small tattoo, or a large tattoo, and then asked about the hygienist. Results show that dentists do not associate tattoos with irresponsibility but are concerned about the fit of tattoos with the image of the practice. This means that dentists make hiring decisions based on stereotypes about customer stereotypes. |
| doi_str_mv | 10.1080/15332969.2017.1289789 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_infor</sourceid><recordid>TN_cdi_proquest_journals_1891114218</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>4321941045</sourcerecordid><originalsourceid>FETCH-LOGICAL-c285t-d8fcc444db613faf330f18a9c6098d0cfd8c2f19e0fc4f20b3a546c3b0aadd6a3</originalsourceid><addsrcrecordid>eNp9kMtKAzEUhoMoWKuPIARcT00mc0lWWotaoaJopctwmkubMp1oMq307Z2h1aWr83P4L_AhdEnJgBJOrmnOWCoKMUgJLQc05aLk4gj1un-SirI8_tOFOEVnMa4IoUVesB56my13eBgMHhuomiUeQaufoYaFCRHfOYhG4-ECXB0bPHbB1Qv8bsLWKYNfg9863flmro1OoWm8jzfn6MRCFc3F4fbRx8P9dDROJi-PT6PhJFEpz5tEc6tUlmV6XlBmwTJGLOUgVEEE10RZzVVqqTDEqsymZM4gzwrF5gRA6wJYH13tez-D_9qY2MiV34S6nZSUC0ppllLeuvK9SwUfYzBWfga3hrCTlMgOn_zFJzt88oCvzd3uc662Pqzh24dKywZ2lQ82QK1clOz_ih-dunbO</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>1891114218</pqid></control><display><type>article</type><title>Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos?</title><source>Business Source Complete</source><creator>Arndt, Aaron D. ; McCombs, Gayle ; Tolle, Susan Lynn ; Cox, Christina</creator><creatorcontrib>Arndt, Aaron D. ; McCombs, Gayle ; Tolle, Susan Lynn ; Cox, Christina</creatorcontrib><description>Although health care managers often prefer to hire employees without tattoos, the source of this bias is unclear. One explanation is that tattoos are associated with being less responsible. An alternative explanation is that managers are concerned tattoos will hurt their organization's image. A sample of 187 dentists were shown a picture of a dental hygienist either with no tattoo, a small tattoo, or a large tattoo, and then asked about the hygienist. Results show that dentists do not associate tattoos with irresponsibility but are concerned about the fit of tattoos with the image of the practice. This means that dentists make hiring decisions based on stereotypes about customer stereotypes.</description><identifier>ISSN: 1533-2969</identifier><identifier>EISSN: 1533-2977</identifier><identifier>DOI: 10.1080/15332969.2017.1289789</identifier><language>eng</language><publisher>Binghamton: Routledge</publisher><subject>Bias ; Case management ; Dentists ; Health care industry ; hiring ; service providers ; Stereotypes ; stereotyping ; Tattoos</subject><ispartof>Services marketing quarterly, 2017-04, Vol.38 (2), p.88-99</ispartof><rights>2017 Taylor & Francis Group, LLC 2017</rights><rights>2017 Taylor & Francis Group, LLC</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c285t-d8fcc444db613faf330f18a9c6098d0cfd8c2f19e0fc4f20b3a546c3b0aadd6a3</citedby></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,780,784,27924,27925</link.rule.ids></links><search><creatorcontrib>Arndt, Aaron D.</creatorcontrib><creatorcontrib>McCombs, Gayle</creatorcontrib><creatorcontrib>Tolle, Susan Lynn</creatorcontrib><creatorcontrib>Cox, Christina</creatorcontrib><title>Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos?</title><title>Services marketing quarterly</title><description>Although health care managers often prefer to hire employees without tattoos, the source of this bias is unclear. One explanation is that tattoos are associated with being less responsible. An alternative explanation is that managers are concerned tattoos will hurt their organization's image. A sample of 187 dentists were shown a picture of a dental hygienist either with no tattoo, a small tattoo, or a large tattoo, and then asked about the hygienist. Results show that dentists do not associate tattoos with irresponsibility but are concerned about the fit of tattoos with the image of the practice. This means that dentists make hiring decisions based on stereotypes about customer stereotypes.</description><subject>Bias</subject><subject>Case management</subject><subject>Dentists</subject><subject>Health care industry</subject><subject>hiring</subject><subject>service providers</subject><subject>Stereotypes</subject><subject>stereotyping</subject><subject>Tattoos</subject><issn>1533-2969</issn><issn>1533-2977</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2017</creationdate><recordtype>article</recordtype><recordid>eNp9kMtKAzEUhoMoWKuPIARcT00mc0lWWotaoaJopctwmkubMp1oMq307Z2h1aWr83P4L_AhdEnJgBJOrmnOWCoKMUgJLQc05aLk4gj1un-SirI8_tOFOEVnMa4IoUVesB56my13eBgMHhuomiUeQaufoYaFCRHfOYhG4-ECXB0bPHbB1Qv8bsLWKYNfg9863flmro1OoWm8jzfn6MRCFc3F4fbRx8P9dDROJi-PT6PhJFEpz5tEc6tUlmV6XlBmwTJGLOUgVEEE10RZzVVqqTDEqsymZM4gzwrF5gRA6wJYH13tez-D_9qY2MiV34S6nZSUC0ppllLeuvK9SwUfYzBWfga3hrCTlMgOn_zFJzt88oCvzd3uc662Pqzh24dKywZ2lQ82QK1clOz_ih-dunbO</recordid><startdate>20170403</startdate><enddate>20170403</enddate><creator>Arndt, Aaron D.</creator><creator>McCombs, Gayle</creator><creator>Tolle, Susan Lynn</creator><creator>Cox, Christina</creator><general>Routledge</general><general>Taylor & Francis LLC</general><scope>AAYXX</scope><scope>CITATION</scope></search><sort><creationdate>20170403</creationdate><title>Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos?</title><author>Arndt, Aaron D. ; McCombs, Gayle ; Tolle, Susan Lynn ; Cox, Christina</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c285t-d8fcc444db613faf330f18a9c6098d0cfd8c2f19e0fc4f20b3a546c3b0aadd6a3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2017</creationdate><topic>Bias</topic><topic>Case management</topic><topic>Dentists</topic><topic>Health care industry</topic><topic>hiring</topic><topic>service providers</topic><topic>Stereotypes</topic><topic>stereotyping</topic><topic>Tattoos</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Arndt, Aaron D.</creatorcontrib><creatorcontrib>McCombs, Gayle</creatorcontrib><creatorcontrib>Tolle, Susan Lynn</creatorcontrib><creatorcontrib>Cox, Christina</creatorcontrib><collection>CrossRef</collection><jtitle>Services marketing quarterly</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Arndt, Aaron D.</au><au>McCombs, Gayle</au><au>Tolle, Susan Lynn</au><au>Cox, Christina</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos?</atitle><jtitle>Services marketing quarterly</jtitle><date>2017-04-03</date><risdate>2017</risdate><volume>38</volume><issue>2</issue><spage>88</spage><epage>99</epage><pages>88-99</pages><issn>1533-2969</issn><eissn>1533-2977</eissn><abstract>Although health care managers often prefer to hire employees without tattoos, the source of this bias is unclear. One explanation is that tattoos are associated with being less responsible. An alternative explanation is that managers are concerned tattoos will hurt their organization's image. A sample of 187 dentists were shown a picture of a dental hygienist either with no tattoo, a small tattoo, or a large tattoo, and then asked about the hygienist. Results show that dentists do not associate tattoos with irresponsibility but are concerned about the fit of tattoos with the image of the practice. This means that dentists make hiring decisions based on stereotypes about customer stereotypes.</abstract><cop>Binghamton</cop><pub>Routledge</pub><doi>10.1080/15332969.2017.1289789</doi><tpages>12</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 1533-2969 |
| ispartof | Services marketing quarterly, 2017-04, Vol.38 (2), p.88-99 |
| issn | 1533-2969 1533-2977 |
| language | eng |
| recordid | cdi_proquest_journals_1891114218 |
| source | Business Source Complete |
| subjects | Bias Case management Dentists Health care industry hiring service providers Stereotypes stereotyping Tattoos |
| title | Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos? |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-05T16%3A04%3A25IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_infor&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Why%20Are%20Health%20Care%20Managers%20Biased%20Against%20Hiring%20Service%20Providers%20With%20Tattoos?&rft.jtitle=Services%20marketing%20quarterly&rft.au=Arndt,%20Aaron%20D.&rft.date=2017-04-03&rft.volume=38&rft.issue=2&rft.spage=88&rft.epage=99&rft.pages=88-99&rft.issn=1533-2969&rft.eissn=1533-2977&rft_id=info:doi/10.1080/15332969.2017.1289789&rft_dat=%3Cproquest_infor%3E4321941045%3C/proquest_infor%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=1891114218&rft_id=info:pmid/&rfr_iscdi=true |