Connecting ethnography to the business of innovation

This article presents methods to help companies build processes that emphasize consumer ethnography, customer ethnography, and commercialization planning as components for innovation within mature, well-established consumer or industrial markets. It is written for multifunctional innovation teams an...

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Veröffentlicht in:Business horizons 2016-11, Vol.59 (6), p.699-711
Hauptverfasser: Meyer, Marc H., Crane, Frederick G., Lee, Chaewon
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container_title Business horizons
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creator Meyer, Marc H.
Crane, Frederick G.
Lee, Chaewon
description This article presents methods to help companies build processes that emphasize consumer ethnography, customer ethnography, and commercialization planning as components for innovation within mature, well-established consumer or industrial markets. It is written for multifunctional innovation teams and senior management toward increasing the success rates of new product innovations.
doi_str_mv 10.1016/j.bushor.2016.07.001
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ispartof Business horizons, 2016-11, Vol.59 (6), p.699-711
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source Elsevier ScienceDirect Journals
subjects Commercialization
Customer insight
Ethnography
Industrial markets
Innovation
Innovation teams
Innovations
New product development
Studies
title Connecting ethnography to the business of innovation
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