Flexible loans

This paper will outline how the University of York is striving to improve both satisfaction with library loans and customer engagement via the work undertaken by a recent loans review project. Radical changes have been made to the circulation of library stock at York with the introduction of 'f...

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Veröffentlicht in:	SCONUL focus 2014-01 (61), p.9
Hauptverfasser:	Knowles, Jackie, Elphinstone, Sue, Ellwood, Chris
Format:	Artikel
Sprache:	eng
Schlagworte:	Libraries Loans
Online-Zugang:	Volltext
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