Implementing Motivational Interviewing in an Urban Homeless Population: An Agency–University Collaboration

This article describes the experiences of an agency administrator who developed a meaningful and effective collaboration with university researchers to address the needs of her client population. The initial agency–university collaboration process and its benefits are described as well as the efforts required and challenges faced when adopting and implementing motivational interviewing as a primary approach for case management services in a large, urban homeless services program. Finally, additional lessons learned from an administrator’s perspective are provided.