Punctuated incongruity: A new approach to managing trade-offs between conformity and deviation

Micro and macro scholars alike have long warned about “incongruent” work environments that sow confusion by sending inconsistent normative signals to employees. We argue that these warnings rest on the debatable assumption that employees do not have cognitive bandwidth and emotional resilience to do...

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Veröffentlicht in:Research in organizational behavior 2014, Vol.34, p.155-171
Hauptverfasser: Patil, Shefali V., Tetlock, Philip E.
Format: Artikel
Sprache:eng
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