LA DIFFÉRENCIATION QUALITATIVE DANS LES SERVICES DE L'AIDE À DOMICILE: UNE LECTURE PAR LES CONVENTIONS DE QUALITÉ/QUALITATIVE DIFFERENTIATION IN HOME AID SERVICES: A READING BY QUALITY AGREEMENTS

Qualitative uncertainty in care services reduces the possibility to differentiate qualities through the prices. In this situation, how do the users choose a provider whose quality is adapted to their expectations, and how do providers manage to signal their differences in quality? The judgments that...

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Veröffentlicht in:	Revue d'économie industrielle 2012-04 (138), p.65
1. Verfasser:	Messaoudi, Djamel
Format:	Artikel
Sprache:	fre
Schlagworte:	Caregivers Comparative studies Conventions International Quality of service Reputations Service industries
Online-Zugang:	Volltext
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