Is Your Brand a Living Entity?
Effective Twitter strategies are helping some companies, such as Starbucks and Whole Foods, give their brands a special status and personality among these young adults. These brands transcend their status as things and become seen, through their Twitter presence, as living entities with thoughts and...
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Veröffentlicht in: | MIT Sloan management review 2014, Vol.55 (3), p.95 |
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Hauptverfasser: | , , |
Format: | Artikel |
Sprache: | eng |
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Online-Zugang: | Volltext |
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Zusammenfassung: | Effective Twitter strategies are helping some companies, such as Starbucks and Whole Foods, give their brands a special status and personality among these young adults. These brands transcend their status as things and become seen, through their Twitter presence, as living entities with thoughts and feelings; such a brand becomes, in effect, what we call an entified brand. Brand entification is seen as a new and more powerful adaptation of brand personality for the microblogging, social media environment. |
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ISSN: | 1532-9194 |