Is Your Brand a Living Entity?

Effective Twitter strategies are helping some companies, such as Starbucks and Whole Foods, give their brands a special status and personality among these young adults. These brands transcend their status as things and become seen, through their Twitter presence, as living entities with thoughts and...

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Veröffentlicht in:MIT Sloan management review 2014, Vol.55 (3), p.95
Hauptverfasser: Sashittal, Hemant C, Hodis, Monica, Sriramachandramurthy, Rajendran
Format: Artikel
Sprache:eng
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Zusammenfassung:Effective Twitter strategies are helping some companies, such as Starbucks and Whole Foods, give their brands a special status and personality among these young adults. These brands transcend their status as things and become seen, through their Twitter presence, as living entities with thoughts and feelings; such a brand becomes, in effect, what we call an entified brand. Brand entification is seen as a new and more powerful adaptation of brand personality for the microblogging, social media environment.
ISSN:1532-9194