Effect of Quality Management Systems and Total Quality Management on Productivity Before and After: Empirical Evidence from the Indian Auto Component Industry

We study the linkages between firm‐level quality initiatives such as quality management systems (QMS) and total quality management (TQM) and output productivity in the Indian auto component industry. We use externally validated quality certification and quality awards as proxies for QMS and TQM, res...

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Veröffentlicht in:	Production and operations management 2013-03, Vol.22 (2), p.283-301
Hauptverfasser:	Iyer, Ananth, Saranga, Haritha, Seshadri, Sridhar
Format:	Artikel
Sprache:	eng
Schlagworte:	Automobile industry Certification Component parts data envelopment analysis Indian auto component industry Operations research panel data Productivity QMS quality awards quality certification Quality management Quality standards relative efficiency Studies technical change Total quality TQM
Online-Zugang:	Volltext
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