A theoretical study of the relation between TQM, assessment and sustainable business excellence

This work aims to create a map for academics, researchers, and those interested in business excellence. In the first place, the authors make a reference to the evolving path of business excellence and its relations with total quality management (TQM). Subsequently, the study examines the soft factor...

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Veröffentlicht in:	Total quality management & business excellence 2014-04, Vol.25 (5-6), p.494-510
Hauptverfasser:	Metaxas, I.N., Koulouriotis, D.E.
Format:	Artikel
Sprache:	eng
Schlagworte:	assessment business excellence Commitments Corporate culture Excellence implementation Studies sustainability Sustainable development Total quality total quality management
Online-Zugang:	Volltext
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