Team learning in IT implementation projects: Antecedents and consequences

•Team learning enhances IT implementation project performance.•Team behaviors influence team learning process in IT teams.•Team anxiety is a moderator variable in IT implementation team context. This study investigates the antecedents and consequences of team learning, which is composed of informati...

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Veröffentlicht in:International journal of information management 2014-02, Vol.34 (1), p.37-47
Hauptverfasser: Akgün, Ali E., Lynn, Gary S., Keskin, Halit, Dogan, Derya
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container_end_page 47
container_issue 1
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container_title International journal of information management
container_volume 34
creator Akgün, Ali E.
Lynn, Gary S.
Keskin, Halit
Dogan, Derya
description •Team learning enhances IT implementation project performance.•Team behaviors influence team learning process in IT teams.•Team anxiety is a moderator variable in IT implementation team context. This study investigates the antecedents and consequences of team learning, which is composed of information acquisition, dissemination, and implementation, in information technology (IT) implementation projects. By investigating 129 IT implementation project teams, we found that (1) information acquisition and information dissemination have a positive impact on project outcomes, such as speed-to-users, lower implementation cost, and operational effectiveness, and (2) team behavior and enabler variables, such as teamwork, team communication, interpersonal trust between team members, team commitment, and senior manager support, positively influence team learning. We also found that team anxiety moderates the relationship between team learning and project outcomes.
doi_str_mv 10.1016/j.ijinfomgt.2013.09.007
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source Elsevier ScienceDirect Journals
subjects Exact sciences and technology
Impact analysis
Information and communication sciences
Information management
Information science. Documentation
Information service management
Information system management
Information technology
IT implementation
Library and information science. General aspects
Process innovation
Project teams
Sciences and techniques of general use
Studies
Team learning
Teamwork
Use and user studies. Information needs
title Team learning in IT implementation projects: Antecedents and consequences
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