La política de comunicación proactiva de las instituciones públicas para combatir crisis/Proactive crisis communications in public institutions

Introduction: The air traffic controllers' strike that took place in Spain from the third to the sixth of December 2010 is a paradigmatic case of crisis communications. Objectives: The objective of this research article is to analyse the public communications strategies implemented, on the one...

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Veröffentlicht in:	Revista latina de comunicación social 2013-01 (68), p.457
Hauptverfasser:	González, M M Rodríguez, Castillo, I Marauri, González, M J Cantalapiedra
Format:	Artikel
Sprache:	spa
Schlagworte:	Air traffic controllers Attitudes Communication Control methods Discourse strategies News media Public works Social networks Spanish language Storytelling Studies
Online-Zugang:	Volltext
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