Information technology diffusion in Malaysia's foodservice industry
Purpose - The purpose of this paper is to investigate how three organizational factors - affiliation, sufficient capital and company age - related to 323 Malaysian foodservice companies' diffusion of six information technology (IT) applications. The IT applications, basic or advanced, respectiv...
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| Veröffentlicht in: | Journal of hospitality and tourism technology 2013-09, Vol.4 (3), p.200-210 |
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| container_title | Journal of hospitality and tourism technology |
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| creator | Fareed Ismail, Ahmad Zorn, Steffen Frank Chern Boo, Huey Murali, Sambasivan Murphy, Jamie |
| description | Purpose - The purpose of this paper is to investigate how three organizational factors - affiliation, sufficient capital and company age - related to 323 Malaysian foodservice companies' diffusion of six information technology (IT) applications. The IT applications, basic or advanced, respectively, represent two innovation diffusion levels, adoption and implementation.Design methodology approach - This study drew on a survey of chief executive officers, owners, information system technology managers, operations managers, and account financial managers in 323 Kuala Lumpur and Selangor foodservice companies. The study conducted logistic regression to examine factors related to the adoption and implementation of IT applications.Findings - IT adoption and implementation related significantly to sufficient capital. Company age and affiliation showed an insignificant relation with adopting and implementing IT applications.Originality value - To the authors' knowledge, this is the first hospitality study to examine simultaneously the diffusion of basic and advanced IT applications. Most studies investigate the adoption of one or two innovations, such as spreadsheets, web sites, and e-mail, without considering diffusion stages. This study demonstrates multiple innovations, multiple diffusion stages and multivariate analyses. |
| doi_str_mv | 10.1108/JHTT-06-2011-0020 |
| format | Article |
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| ispartof | Journal of hospitality and tourism technology, 2013-09, Vol.4 (3), p.200-210 |
| issn | 1757-9880 1757-9899 |
| language | eng |
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| source | Emerald A-Z Current Journals; Standard: Emerald eJournal Premier Collection |
| subjects | Age Developing countries Executives Food service industry Hotels & motels Hypotheses Innovations Knowledge management LDCs Recipes Response rates Restaurants Software Studies Technological change Technology adoption Variables |
| title | Information technology diffusion in Malaysia's foodservice industry |
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