Tourist experience expectations: questionnaire development and text narrative analysis
Purpose - The purpose of this paper is to develop a questionnaire on tourist experience expectations, and to conduct a qualitative study to analyze the factors and related texts of the questionnaire.Design methodology approach - A content analysis on travel diaries written by museum tourists was con...
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| Veröffentlicht in: | Consumer Behavior in Tourism and Hospitality 2013-03, Vol.7 (1), p.93-104 |
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| creator | Sheng, Chieh-Wen Chen, Ming-Chia |
| description | Purpose - The purpose of this paper is to develop a questionnaire on tourist experience expectations, and to conduct a qualitative study to analyze the factors and related texts of the questionnaire.Design methodology approach - A content analysis on travel diaries written by museum tourists was conducted to develop a questionnaire of tourist experience expectations (TEE). The survey results were analyzed by factor analysis.Findings - The tourism experience expectations include five factors: experience expectations of easiness and fun; cultural entertainment; personal identification; historical reminiscences; and escapism. In addition to these factors, this study reorganized the travel diaries to extract representative texts for narrative analysis, in order to develop the situational factors of tourist experiences.Research limitations implications - This study only investigated museum tourists in Taiwan, and thus the scope for wider application of the results is limited.Practical implications - The study findings revealed that during a trip, appropriate situational factors - including satisfying tourists' curiosity and intimate locations or events that trigger tourists' active participation - resulted in pleasant experiences for the tourists and could possibly lead to future experience expectations.Originality value - The paper explores museum tourists' experience expectations in Taiwan. |
| doi_str_mv | 10.1108/17506181311301390 |
| format | Article |
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The survey results were analyzed by factor analysis.Findings - The tourism experience expectations include five factors: experience expectations of easiness and fun; cultural entertainment; personal identification; historical reminiscences; and escapism. In addition to these factors, this study reorganized the travel diaries to extract representative texts for narrative analysis, in order to develop the situational factors of tourist experiences.Research limitations implications - This study only investigated museum tourists in Taiwan, and thus the scope for wider application of the results is limited.Practical implications - The study findings revealed that during a trip, appropriate situational factors - including satisfying tourists' curiosity and intimate locations or events that trigger tourists' active participation - resulted in pleasant experiences for the tourists and could possibly lead to future experience expectations.Originality value - The paper explores museum tourists' experience expectations in Taiwan.</description><identifier>ISSN: 1750-6182</identifier><identifier>ISSN: 2752-6666</identifier><identifier>EISSN: 1750-6190</identifier><identifier>EISSN: 2752-6674</identifier><identifier>DOI: 10.1108/17506181311301390</identifier><language>eng</language><publisher>Bradford: Emerald Group Publishing Limited</publisher><subject>Content analysis ; Factor analysis ; Influence ; Marketing ; Museums ; Perceptions ; Postmodernism ; Qualitative research ; Questionnaires ; Sociology ; Studies ; Tourism ; Tourists ; Travel</subject><ispartof>Consumer Behavior in Tourism and Hospitality, 2013-03, Vol.7 (1), p.93-104</ispartof><rights>Emerald Group Publishing Limited</rights><rights>Copyright Emerald Group Publishing Limited 2013</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c351t-b5442626ae2b30d0697be7f5d257d84c49e4792d67f5bac1d691f1f8e15095e13</citedby><cites>FETCH-LOGICAL-c351t-b5442626ae2b30d0697be7f5d257d84c49e4792d67f5bac1d691f1f8e15095e13</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.proquest.com/docview/1321660683/fulltextPDF?pq-origsite=primo$$EPDF$$P50$$Gproquest$$H</linktopdf><linktohtml>$$Uhttps://www.proquest.com/docview/1321660683?pq-origsite=primo$$EHTML$$P50$$Gproquest$$H</linktohtml><link.rule.ids>314,776,780,961,11615,12725,21368,21370,21371,21372,21675,23236,27903,27904,33682,33723,33984,34293,34313,36244,43766,43784,43932,44046,44052,44383,52664,52667,53222,53350,64361,64365,72215,74029,74048,74219,74336,74342,74682</link.rule.ids></links><search><creatorcontrib>Sheng, Chieh-Wen</creatorcontrib><creatorcontrib>Chen, Ming-Chia</creatorcontrib><title>Tourist experience expectations: questionnaire development and text narrative analysis</title><title>Consumer Behavior in Tourism and Hospitality</title><description>Purpose - The purpose of this paper is to develop a questionnaire on tourist experience expectations, and to conduct a qualitative study to analyze the factors and related texts of the questionnaire.Design methodology approach - A content analysis on travel diaries written by museum tourists was conducted to develop a questionnaire of tourist experience expectations (TEE). The survey results were analyzed by factor analysis.Findings - The tourism experience expectations include five factors: experience expectations of easiness and fun; cultural entertainment; personal identification; historical reminiscences; and escapism. In addition to these factors, this study reorganized the travel diaries to extract representative texts for narrative analysis, in order to develop the situational factors of tourist experiences.Research limitations implications - This study only investigated museum tourists in Taiwan, and thus the scope for wider application of the results is limited.Practical implications - The study findings revealed that during a trip, appropriate situational factors - including satisfying tourists' curiosity and intimate locations or events that trigger tourists' active participation - resulted in pleasant experiences for the tourists and could possibly lead to future experience expectations.Originality value - The paper explores museum tourists' experience expectations in Taiwan.</description><subject>Content analysis</subject><subject>Factor analysis</subject><subject>Influence</subject><subject>Marketing</subject><subject>Museums</subject><subject>Perceptions</subject><subject>Postmodernism</subject><subject>Qualitative research</subject><subject>Questionnaires</subject><subject>Sociology</subject><subject>Studies</subject><subject>Tourism</subject><subject>Tourists</subject><subject>Travel</subject><issn>1750-6182</issn><issn>2752-6666</issn><issn>1750-6190</issn><issn>2752-6674</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2013</creationdate><recordtype>article</recordtype><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><sourceid>GUQSH</sourceid><sourceid>M2O</sourceid><recordid>eNp1kF9LwzAUxYMoOKcfwLeCr1ZzkyZtfJPhVBj4Mn0NaXMLHV1bk2xs395sEwVlT_dw-J37j5BroHcAtLiHXFAJBXAAToErekJGOy-VoOjpjy7YObnwfkGpFJCxEfmY9yvX-JDgZkDXYFfhXlbBhKbv_EPyuUK_k51pHCYW19j2wxK7kJjOJgE3IemMcxFfY7RMu_WNvyRntWk9Xn3XMXmfPs0nL-ns7fl18jhLKy4gpKXIMiaZNMhKTi2VKi8xr4VlIrdFVmUKs1wxK6NXmgqsVFBDXSAIqgQCH5ObQ9_B9ftF9SLeE5fwGjgDKakseKTgQFWu995hrQfXLI3baqB69z79730xc3vI4BKdae1v5C-qB1tHnB7Bj074AlLrfqE</recordid><startdate>20130322</startdate><enddate>20130322</enddate><creator>Sheng, Chieh-Wen</creator><creator>Chen, Ming-Chia</creator><general>Emerald Group Publishing Limited</general><scope>AAYXX</scope><scope>CITATION</scope><scope>0U~</scope><scope>1-H</scope><scope>7ST</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>AEUYN</scope><scope>AFKRA</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>C1K</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>F~G</scope><scope>GNUQQ</scope><scope>GUQSH</scope><scope>K6~</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>M2O</scope><scope>MBDVC</scope><scope>PQBIZ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>Q9U</scope><scope>SOI</scope></search><sort><creationdate>20130322</creationdate><title>Tourist experience expectations: questionnaire development and text narrative analysis</title><author>Sheng, Chieh-Wen ; Chen, Ming-Chia</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c351t-b5442626ae2b30d0697be7f5d257d84c49e4792d67f5bac1d691f1f8e15095e13</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2013</creationdate><topic>Content analysis</topic><topic>Factor analysis</topic><topic>Influence</topic><topic>Marketing</topic><topic>Museums</topic><topic>Perceptions</topic><topic>Postmodernism</topic><topic>Qualitative research</topic><topic>Questionnaires</topic><topic>Sociology</topic><topic>Studies</topic><topic>Tourism</topic><topic>Tourists</topic><topic>Travel</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Sheng, Chieh-Wen</creatorcontrib><creatorcontrib>Chen, Ming-Chia</creatorcontrib><collection>CrossRef</collection><collection>Global News & ABI/Inform Professional</collection><collection>Trade PRO</collection><collection>Environment Abstracts</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ProQuest One Sustainability</collection><collection>ProQuest Central UK/Ireland</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>Environmental Sciences and Pollution Management</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Central Student</collection><collection>Research Library Prep</collection><collection>ProQuest Business Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Professional Standard</collection><collection>ABI/INFORM Global</collection><collection>Research Library</collection><collection>Research Library (Corporate)</collection><collection>ProQuest One Business</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central Basic</collection><collection>Environment Abstracts</collection><jtitle>Consumer Behavior in Tourism and Hospitality</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Sheng, Chieh-Wen</au><au>Chen, Ming-Chia</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Tourist experience expectations: questionnaire development and text narrative analysis</atitle><jtitle>Consumer Behavior in Tourism and Hospitality</jtitle><date>2013-03-22</date><risdate>2013</risdate><volume>7</volume><issue>1</issue><spage>93</spage><epage>104</epage><pages>93-104</pages><issn>1750-6182</issn><issn>2752-6666</issn><eissn>1750-6190</eissn><eissn>2752-6674</eissn><abstract>Purpose - The purpose of this paper is to develop a questionnaire on tourist experience expectations, and to conduct a qualitative study to analyze the factors and related texts of the questionnaire.Design methodology approach - A content analysis on travel diaries written by museum tourists was conducted to develop a questionnaire of tourist experience expectations (TEE). The survey results were analyzed by factor analysis.Findings - The tourism experience expectations include five factors: experience expectations of easiness and fun; cultural entertainment; personal identification; historical reminiscences; and escapism. In addition to these factors, this study reorganized the travel diaries to extract representative texts for narrative analysis, in order to develop the situational factors of tourist experiences.Research limitations implications - This study only investigated museum tourists in Taiwan, and thus the scope for wider application of the results is limited.Practical implications - The study findings revealed that during a trip, appropriate situational factors - including satisfying tourists' curiosity and intimate locations or events that trigger tourists' active participation - resulted in pleasant experiences for the tourists and could possibly lead to future experience expectations.Originality value - The paper explores museum tourists' experience expectations in Taiwan.</abstract><cop>Bradford</cop><pub>Emerald Group Publishing Limited</pub><doi>10.1108/17506181311301390</doi><tpages>12</tpages></addata></record> |
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| subjects | Content analysis Factor analysis Influence Marketing Museums Perceptions Postmodernism Qualitative research Questionnaires Sociology Studies Tourism Tourists Travel |
| title | Tourist experience expectations: questionnaire development and text narrative analysis |
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