Procedural justice, routine encounters and citizen perceptions of police: main findings from the Queensland Community Engagement Trial (QCET)
Objectives To test, under randomized field trial conditions, the impact of police using the principles of procedural justice during routine encounters with citizens on attitudes towards drink-driving, perceptions of compliance, and their satisfaction with the police. Methods We conducted the first r...
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creator | Mazerolle, Lorraine Bennett, Sarah Antrobus, Emma Eggins, Elizabeth |
description | Objectives
To test, under randomized field trial conditions, the impact of police using the principles of procedural justice during routine encounters with citizens on attitudes towards drink-driving, perceptions of compliance, and their satisfaction with the police.
Methods
We conducted the first randomized field trial—the ‘Queensland Community Engagement Trial’ (QCET)—to test the impact of police engaging with citizens by operationalizing the key ingredients of procedural justice (neutrality, citizen participation, respect, and trustworthy motives) in a short, high-volume police–citizen encounter. We randomly allocated 60 roadside Random Breath Testing (RBT) operations to control (business-as-usual) and experimental (procedural justice) conditions. Driver surveys were used to measure the key outcomes: attitudes towards drinking and driving, satisfaction with police and perceptions of compliance.
Results
Citizen perceptions of the encounter revealed that the experimental treatment was delivered as planned. We also found significant differences between the experimental and control groups on all key outcome measures: drivers who received the experimental RBT encounter were 1.24 times more likely to report that their views on drinking and driving had changed than the control group; experimental respondents reported small but higher levels of compliance (
d = .07
) and satisfaction (
d = .18
) with police during the encounter than did their control group counterparts.
Conclusions
Our results show that the way citizens perceive the police can be influenced by the way in which police interact with citizens during routine encounters, and demonstrate the positive benefits of police using the principles of procedural justice. Our study was limited by the use of paper-only surveys and low response rate. We also recognize that the experiment setting (RBT road blocks) is limiting and non-reflective of the wider set of routine police–citizen encounters. Future research should be undertaken, using experimental methods, to replicate our field operationalization of procedural justice in different types of police–citizen encounters. |
doi_str_mv | 10.1007/s11292-012-9160-1 |
format | Article |
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To test, under randomized field trial conditions, the impact of police using the principles of procedural justice during routine encounters with citizens on attitudes towards drink-driving, perceptions of compliance, and their satisfaction with the police.
Methods
We conducted the first randomized field trial—the ‘Queensland Community Engagement Trial’ (QCET)—to test the impact of police engaging with citizens by operationalizing the key ingredients of procedural justice (neutrality, citizen participation, respect, and trustworthy motives) in a short, high-volume police–citizen encounter. We randomly allocated 60 roadside Random Breath Testing (RBT) operations to control (business-as-usual) and experimental (procedural justice) conditions. Driver surveys were used to measure the key outcomes: attitudes towards drinking and driving, satisfaction with police and perceptions of compliance.
Results
Citizen perceptions of the encounter revealed that the experimental treatment was delivered as planned. We also found significant differences between the experimental and control groups on all key outcome measures: drivers who received the experimental RBT encounter were 1.24 times more likely to report that their views on drinking and driving had changed than the control group; experimental respondents reported small but higher levels of compliance (
d = .07
) and satisfaction (
d = .18
) with police during the encounter than did their control group counterparts.
Conclusions
Our results show that the way citizens perceive the police can be influenced by the way in which police interact with citizens during routine encounters, and demonstrate the positive benefits of police using the principles of procedural justice. Our study was limited by the use of paper-only surveys and low response rate. We also recognize that the experiment setting (RBT road blocks) is limiting and non-reflective of the wider set of routine police–citizen encounters. Future research should be undertaken, using experimental methods, to replicate our field operationalization of procedural justice in different types of police–citizen encounters.</description><identifier>ISSN: 1573-3750</identifier><identifier>EISSN: 1572-8315</identifier><identifier>DOI: 10.1007/s11292-012-9160-1</identifier><language>eng</language><publisher>Dordrecht: Springer Netherlands</publisher><subject>Breath tests ; Citizens ; Criminal justice ; Criminology ; Criminology and Criminal Justice ; Drunk driving ; Law and Criminology ; Perceptions ; Police ; Political Science ; Social Sciences</subject><ispartof>Journal of experimental criminology, 2012-12, Vol.8 (4), p.343-367</ispartof><rights>Springer Science+Business Media B.V. 2012</rights><rights>Springer Science+Business Media Dordrecht 2012</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c341t-91cc3abb12bcd47d55044e6789a3248b587094be1a910a9c85d8aa0b36574d63</citedby><cites>FETCH-LOGICAL-c341t-91cc3abb12bcd47d55044e6789a3248b587094be1a910a9c85d8aa0b36574d63</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://link.springer.com/content/pdf/10.1007/s11292-012-9160-1$$EPDF$$P50$$Gspringer$$H</linktopdf><linktohtml>$$Uhttps://link.springer.com/10.1007/s11292-012-9160-1$$EHTML$$P50$$Gspringer$$H</linktohtml><link.rule.ids>314,780,784,27924,27925,41488,42557,51319</link.rule.ids></links><search><creatorcontrib>Mazerolle, Lorraine</creatorcontrib><creatorcontrib>Bennett, Sarah</creatorcontrib><creatorcontrib>Antrobus, Emma</creatorcontrib><creatorcontrib>Eggins, Elizabeth</creatorcontrib><title>Procedural justice, routine encounters and citizen perceptions of police: main findings from the Queensland Community Engagement Trial (QCET)</title><title>Journal of experimental criminology</title><addtitle>J Exp Criminol</addtitle><description>Objectives
To test, under randomized field trial conditions, the impact of police using the principles of procedural justice during routine encounters with citizens on attitudes towards drink-driving, perceptions of compliance, and their satisfaction with the police.
Methods
We conducted the first randomized field trial—the ‘Queensland Community Engagement Trial’ (QCET)—to test the impact of police engaging with citizens by operationalizing the key ingredients of procedural justice (neutrality, citizen participation, respect, and trustworthy motives) in a short, high-volume police–citizen encounter. We randomly allocated 60 roadside Random Breath Testing (RBT) operations to control (business-as-usual) and experimental (procedural justice) conditions. Driver surveys were used to measure the key outcomes: attitudes towards drinking and driving, satisfaction with police and perceptions of compliance.
Results
Citizen perceptions of the encounter revealed that the experimental treatment was delivered as planned. We also found significant differences between the experimental and control groups on all key outcome measures: drivers who received the experimental RBT encounter were 1.24 times more likely to report that their views on drinking and driving had changed than the control group; experimental respondents reported small but higher levels of compliance (
d = .07
) and satisfaction (
d = .18
) with police during the encounter than did their control group counterparts.
Conclusions
Our results show that the way citizens perceive the police can be influenced by the way in which police interact with citizens during routine encounters, and demonstrate the positive benefits of police using the principles of procedural justice. Our study was limited by the use of paper-only surveys and low response rate. We also recognize that the experiment setting (RBT road blocks) is limiting and non-reflective of the wider set of routine police–citizen encounters. Future research should be undertaken, using experimental methods, to replicate our field operationalization of procedural justice in different types of police–citizen encounters.</description><subject>Breath tests</subject><subject>Citizens</subject><subject>Criminal justice</subject><subject>Criminology</subject><subject>Criminology and Criminal Justice</subject><subject>Drunk driving</subject><subject>Law and Criminology</subject><subject>Perceptions</subject><subject>Police</subject><subject>Political Science</subject><subject>Social Sciences</subject><issn>1573-3750</issn><issn>1572-8315</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2012</creationdate><recordtype>article</recordtype><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><recordid>eNp1kD1v2zAQhoUiBZq4-QHZCHRpgKrh8UOUsgWGmxQwkBrwTlDUyaVhkSpJDc5_6H-uXGfIkulueJ_3cE9R3AD9DpSquwTAGlZSYGUDFS3hQ3EJUrGy5iAv_u-85ErST8VVSntKBROKXxZ_f8VgsZuiOZD9lLKz-I3EMGXnkaC3YfIZYyLGd8S67F7QkxGjxTG74BMJPRnDYabuyWCcJ73znfO7RPoYBpJ_I9lMiD4dTgXLMAyTd_lIVn5ndjigz2Qb3Xz762a52t5-Lj725pDw-nUuiu2P1Xb5VK6fH38uH9al5QLy_KG13LQtsNZ2QnVSUiGwUnVjOBN1K2tFG9EimAaoaWwtu9oY2vJKKtFVfFF8OdeOMfyZMGW9D1P080UNrKokgIJTCs4pG0NKEXs9RjeYeNRA9Um6PkvXs3R9kq5hZtiZSXPW7zC-aX4X-gfd_YYO</recordid><startdate>20121201</startdate><enddate>20121201</enddate><creator>Mazerolle, Lorraine</creator><creator>Bennett, Sarah</creator><creator>Antrobus, Emma</creator><creator>Eggins, Elizabeth</creator><general>Springer Netherlands</general><general>Springer Nature B.V</general><scope>AAYXX</scope><scope>CITATION</scope><scope>0-V</scope><scope>3V.</scope><scope>7XB</scope><scope>88G</scope><scope>8AM</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>ALSLI</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BGRYB</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>GNUQQ</scope><scope>K7.</scope><scope>M0O</scope><scope>M2M</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>PSYQQ</scope><scope>Q9U</scope></search><sort><creationdate>20121201</creationdate><title>Procedural justice, routine encounters and citizen perceptions of police: main findings from the Queensland Community Engagement Trial (QCET)</title><author>Mazerolle, Lorraine ; Bennett, Sarah ; Antrobus, Emma ; Eggins, Elizabeth</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c341t-91cc3abb12bcd47d55044e6789a3248b587094be1a910a9c85d8aa0b36574d63</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2012</creationdate><topic>Breath tests</topic><topic>Citizens</topic><topic>Criminal justice</topic><topic>Criminology</topic><topic>Criminology and Criminal Justice</topic><topic>Drunk driving</topic><topic>Law and Criminology</topic><topic>Perceptions</topic><topic>Police</topic><topic>Political Science</topic><topic>Social Sciences</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Mazerolle, Lorraine</creatorcontrib><creatorcontrib>Bennett, Sarah</creatorcontrib><creatorcontrib>Antrobus, Emma</creatorcontrib><creatorcontrib>Eggins, Elizabeth</creatorcontrib><collection>CrossRef</collection><collection>ProQuest Social Sciences Premium Collection</collection><collection>ProQuest Central (Corporate)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Psychology Database (Alumni)</collection><collection>Criminal Justice Database (Alumni Edition)</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>Social Science Premium Collection</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Criminology Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Central Student</collection><collection>ProQuest Criminal Justice (Alumni)</collection><collection>Criminal Justice Database</collection><collection>Psychology Database</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ProQuest One Psychology</collection><collection>ProQuest Central Basic</collection><jtitle>Journal of experimental criminology</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Mazerolle, Lorraine</au><au>Bennett, Sarah</au><au>Antrobus, Emma</au><au>Eggins, Elizabeth</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Procedural justice, routine encounters and citizen perceptions of police: main findings from the Queensland Community Engagement Trial (QCET)</atitle><jtitle>Journal of experimental criminology</jtitle><stitle>J Exp Criminol</stitle><date>2012-12-01</date><risdate>2012</risdate><volume>8</volume><issue>4</issue><spage>343</spage><epage>367</epage><pages>343-367</pages><issn>1573-3750</issn><eissn>1572-8315</eissn><abstract>Objectives
To test, under randomized field trial conditions, the impact of police using the principles of procedural justice during routine encounters with citizens on attitudes towards drink-driving, perceptions of compliance, and their satisfaction with the police.
Methods
We conducted the first randomized field trial—the ‘Queensland Community Engagement Trial’ (QCET)—to test the impact of police engaging with citizens by operationalizing the key ingredients of procedural justice (neutrality, citizen participation, respect, and trustworthy motives) in a short, high-volume police–citizen encounter. We randomly allocated 60 roadside Random Breath Testing (RBT) operations to control (business-as-usual) and experimental (procedural justice) conditions. Driver surveys were used to measure the key outcomes: attitudes towards drinking and driving, satisfaction with police and perceptions of compliance.
Results
Citizen perceptions of the encounter revealed that the experimental treatment was delivered as planned. We also found significant differences between the experimental and control groups on all key outcome measures: drivers who received the experimental RBT encounter were 1.24 times more likely to report that their views on drinking and driving had changed than the control group; experimental respondents reported small but higher levels of compliance (
d = .07
) and satisfaction (
d = .18
) with police during the encounter than did their control group counterparts.
Conclusions
Our results show that the way citizens perceive the police can be influenced by the way in which police interact with citizens during routine encounters, and demonstrate the positive benefits of police using the principles of procedural justice. Our study was limited by the use of paper-only surveys and low response rate. We also recognize that the experiment setting (RBT road blocks) is limiting and non-reflective of the wider set of routine police–citizen encounters. Future research should be undertaken, using experimental methods, to replicate our field operationalization of procedural justice in different types of police–citizen encounters.</abstract><cop>Dordrecht</cop><pub>Springer Netherlands</pub><doi>10.1007/s11292-012-9160-1</doi><tpages>25</tpages></addata></record> |
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subjects | Breath tests Citizens Criminal justice Criminology Criminology and Criminal Justice Drunk driving Law and Criminology Perceptions Police Political Science Social Sciences |
title | Procedural justice, routine encounters and citizen perceptions of police: main findings from the Queensland Community Engagement Trial (QCET) |
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