Impact of stakeholder pressure on digital process innovation: An empirical analysis
Digital technologies can bring about fundamental changes in corporate processes, which may result in a shift from process innovation to digital process innovation. However, owing to resource constraints and various stakeholders, digital process implementation is extremely challenging for firms. Base...
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description | Digital technologies can bring about fundamental changes in corporate processes, which may result in a shift from process innovation to digital process innovation. However, owing to resource constraints and various stakeholders, digital process implementation is extremely challenging for firms. Based on stakeholder theory, this study explores whether and how stakeholder pressure for digitalization can facilitate corporate digital process innovation and unravels the mediating effect of routine reconfiguration and the moderating effect of strategic flexibility. The findings from a survey of 351 firms prove that stakeholder pressure for digitalization can facilitate corporate digital process innovation via routine reconfiguration. Moreover, this study finds that increased strategic flexibility can strengthen the positive mediating effect of routine reconfiguration. The findings contribute to the deep understanding of digital process innovation and offer a boundary condition for the effectiveness of stakeholder pressure. |
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However, owing to resource constraints and various stakeholders, digital process implementation is extremely challenging for firms. Based on stakeholder theory, this study explores whether and how stakeholder pressure for digitalization can facilitate corporate digital process innovation and unravels the mediating effect of routine reconfiguration and the moderating effect of strategic flexibility. The findings from a survey of 351 firms prove that stakeholder pressure for digitalization can facilitate corporate digital process innovation via routine reconfiguration. Moreover, this study finds that increased strategic flexibility can strengthen the positive mediating effect of routine reconfiguration. The findings contribute to the deep understanding of digital process innovation and offer a boundary condition for the effectiveness of stakeholder pressure.</description><identifier>ISSN: 1932-6203</identifier><identifier>EISSN: 1932-6203</identifier><identifier>DOI: 10.1371/journal.pone.0307528</identifier><identifier>PMID: 39042630</identifier><language>eng</language><publisher>United States: Public Library of Science</publisher><subject>Artificial intelligence ; Biology and Life Sciences ; Boundary conditions ; Competitive advantage ; Computer and Information Sciences ; Digital Technology ; Digitization ; Ecology and Environmental Sciences ; Empirical analysis ; Extreme values ; Flexibility ; Humans ; Hypotheses ; Impact analysis ; Influence ; Innovations ; Knowledge management ; Literature reviews ; Organizational Innovation ; Physical Sciences ; Pressure effects ; Productivity ; Reconfiguration ; Research and Analysis Methods ; Social Sciences ; Stakeholder Participation ; Stakeholders ; Suppliers ; Supply chains ; Surveys and Questionnaires ; Technological innovations ; Technology adoption ; Value chain</subject><ispartof>PloS one, 2024-07, Vol.19 (7), p.e0307528</ispartof><rights>Copyright: © 2024 Jin et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.</rights><rights>COPYRIGHT 2024 Public Library of Science</rights><rights>2024 Jin et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.</rights><rights>2024 Jin et al 2024 Jin et al</rights><rights>2024 Jin et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. 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However, owing to resource constraints and various stakeholders, digital process implementation is extremely challenging for firms. Based on stakeholder theory, this study explores whether and how stakeholder pressure for digitalization can facilitate corporate digital process innovation and unravels the mediating effect of routine reconfiguration and the moderating effect of strategic flexibility. The findings from a survey of 351 firms prove that stakeholder pressure for digitalization can facilitate corporate digital process innovation via routine reconfiguration. Moreover, this study finds that increased strategic flexibility can strengthen the positive mediating effect of routine reconfiguration. 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However, owing to resource constraints and various stakeholders, digital process implementation is extremely challenging for firms. Based on stakeholder theory, this study explores whether and how stakeholder pressure for digitalization can facilitate corporate digital process innovation and unravels the mediating effect of routine reconfiguration and the moderating effect of strategic flexibility. The findings from a survey of 351 firms prove that stakeholder pressure for digitalization can facilitate corporate digital process innovation via routine reconfiguration. Moreover, this study finds that increased strategic flexibility can strengthen the positive mediating effect of routine reconfiguration. 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subjects | Artificial intelligence Biology and Life Sciences Boundary conditions Competitive advantage Computer and Information Sciences Digital Technology Digitization Ecology and Environmental Sciences Empirical analysis Extreme values Flexibility Humans Hypotheses Impact analysis Influence Innovations Knowledge management Literature reviews Organizational Innovation Physical Sciences Pressure effects Productivity Reconfiguration Research and Analysis Methods Social Sciences Stakeholder Participation Stakeholders Suppliers Supply chains Surveys and Questionnaires Technological innovations Technology adoption Value chain |
title | Impact of stakeholder pressure on digital process innovation: An empirical analysis |
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