A non-randomized clinical trial to examine patients' experiences and communication during telemonitoring of pacemakers after five years follow-up

Patients with pacemakers need regular follow-ups which are demanding. Telemonitoring for pacemaker can provide a new opportunity to avoid follow-up visits. On the other hand, in-person visits could help patients with pacemakers to cope better with the anxiety linked to their condition and maintain b...

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Veröffentlicht in:PloS one 2021-12, Vol.16 (12), p.e0261158-e0261158
Hauptverfasser: Catalan-Matamoros, Daniel, Lopez-Villegas, Antonio, Leal Costa, Cesar, Bautista-Mesa, Rafael, Robles-Musso, Emilio, Rocamora Perez, Patricia, Lopez-Liria, Remedios
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container_issue 12
container_start_page e0261158
container_title PloS one
container_volume 16
creator Catalan-Matamoros, Daniel
Lopez-Villegas, Antonio
Leal Costa, Cesar
Bautista-Mesa, Rafael
Robles-Musso, Emilio
Rocamora Perez, Patricia
Lopez-Liria, Remedios
description Patients with pacemakers need regular follow-ups which are demanding. Telemonitoring for pacemaker can provide a new opportunity to avoid follow-up visits. On the other hand, in-person visits could help patients with pacemakers to cope better with the anxiety linked to their condition and maintain better communication with their doctors than simple remote control of their device status. Therefore, our objective was to analyze the experiences and communication comparing telemonitoring (TM) versus conventional monitoring (CM) of patients with pacemakers. A single-center, controlled, non-randomized, non-blinded clinical trial was designed. Data were collected five years after implantation in a cohort of 89 consecutive patients assigned to two different groups: TM and CM. The 'Generic Short Patient Experiences Questionnaire' (GS-PEQ) was used to assess patients' experiences, and the Healthcare Communication Questionnaire (HCCQ) was used to measure the communication of patients with healthcare professionals. Additionally, an ad-hoc survey including items from the 'Telehealth Patient Satisfaction Survey' and a 'costs survey' was used. After five years, 55 patients completed the study (TM = 21; CM = 34). Participants' mean (±SD) age was 81 (±6.47), and 31% were females. No differences in baseline characteristics between groups were found. The comparative analyses TM versus CM showed some significant differences. According to GS-PEQ, TM users received adequate information about their diagnosis or afflictions (p = .035) and the treatment was better adapted to their situation (p = .009). Both groups reported negative experiences regarding their involvement in their treatment decisions, the waiting time before admission, and perceived a low-benefit. According to HCCQ, the TM group experienced poorer consultation management by the healthcare provider (p = .041). Participants reported positive overall communication experiences. The study provides insights into the experiences and communication in PM monitoring services as well as specific areas where users reported negative experiences such as the consultation management by clinicians. Trial registration: ClinicalTrials.gov NCT02234245.
doi_str_mv 10.1371/journal.pone.0261158
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Telemonitoring for pacemaker can provide a new opportunity to avoid follow-up visits. On the other hand, in-person visits could help patients with pacemakers to cope better with the anxiety linked to their condition and maintain better communication with their doctors than simple remote control of their device status. Therefore, our objective was to analyze the experiences and communication comparing telemonitoring (TM) versus conventional monitoring (CM) of patients with pacemakers. A single-center, controlled, non-randomized, non-blinded clinical trial was designed. Data were collected five years after implantation in a cohort of 89 consecutive patients assigned to two different groups: TM and CM. The 'Generic Short Patient Experiences Questionnaire' (GS-PEQ) was used to assess patients' experiences, and the Healthcare Communication Questionnaire (HCCQ) was used to measure the communication of patients with healthcare professionals. Additionally, an ad-hoc survey including items from the 'Telehealth Patient Satisfaction Survey' and a 'costs survey' was used. After five years, 55 patients completed the study (TM = 21; CM = 34). Participants' mean (±SD) age was 81 (±6.47), and 31% were females. No differences in baseline characteristics between groups were found. The comparative analyses TM versus CM showed some significant differences. According to GS-PEQ, TM users received adequate information about their diagnosis or afflictions (p = .035) and the treatment was better adapted to their situation (p = .009). Both groups reported negative experiences regarding their involvement in their treatment decisions, the waiting time before admission, and perceived a low-benefit. According to HCCQ, the TM group experienced poorer consultation management by the healthcare provider (p = .041). Participants reported positive overall communication experiences. 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Telemonitoring for pacemaker can provide a new opportunity to avoid follow-up visits. On the other hand, in-person visits could help patients with pacemakers to cope better with the anxiety linked to their condition and maintain better communication with their doctors than simple remote control of their device status. Therefore, our objective was to analyze the experiences and communication comparing telemonitoring (TM) versus conventional monitoring (CM) of patients with pacemakers. A single-center, controlled, non-randomized, non-blinded clinical trial was designed. Data were collected five years after implantation in a cohort of 89 consecutive patients assigned to two different groups: TM and CM. The 'Generic Short Patient Experiences Questionnaire' (GS-PEQ) was used to assess patients' experiences, and the Healthcare Communication Questionnaire (HCCQ) was used to measure the communication of patients with healthcare professionals. Additionally, an ad-hoc survey including items from the 'Telehealth Patient Satisfaction Survey' and a 'costs survey' was used. After five years, 55 patients completed the study (TM = 21; CM = 34). Participants' mean (±SD) age was 81 (±6.47), and 31% were females. No differences in baseline characteristics between groups were found. The comparative analyses TM versus CM showed some significant differences. According to GS-PEQ, TM users received adequate information about their diagnosis or afflictions (p = .035) and the treatment was better adapted to their situation (p = .009). Both groups reported negative experiences regarding their involvement in their treatment decisions, the waiting time before admission, and perceived a low-benefit. According to HCCQ, the TM group experienced poorer consultation management by the healthcare provider (p = .041). Participants reported positive overall communication experiences. The study provides insights into the experiences and communication in PM monitoring services as well as specific areas where users reported negative experiences such as the consultation management by clinicians. Trial registration: ClinicalTrials.gov NCT02234245.</abstract><cop>United States</cop><pub>Public Library of Science</pub><pmid>34941904</pmid><doi>10.1371/journal.pone.0261158</doi><tpages>e0261158</tpages><orcidid>https://orcid.org/0000-0003-0662-2487</orcidid><orcidid>https://orcid.org/0000-0002-7711-3877</orcidid><orcidid>https://orcid.org/0000-0003-0815-5421</orcidid><oa>free_for_read</oa></addata></record>
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ispartof PloS one, 2021-12, Vol.16 (12), p.e0261158-e0261158
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1932-6203
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source MEDLINE; Public Library of Science; DOAJ Directory of Open Access Journals; PubMed Central; Free Full-Text Journals in Chemistry; EZB*
subjects Adaptation, Physiological - physiology
Aged, 80 and over
Biology and Life Sciences
Cardiac arrhythmia
Clinical trials
Communication
Comparative analysis
Cost-Benefit Analysis
Engineering and Technology
Evaluation
Female
Follow-Up Studies
Health aspects
Health care
Health services
Hospitals
Humans
Male
Medical equipment
Medical personnel
Medical research
Medicine and Health Sciences
Non-Randomized Controlled Trials as Topic
Nursing
Pacemaker, Artificial
Pacemaker, Artificial (Heart)
Pacemakers
Patient monitoring
Patient Satisfaction
Patients
People and Places
Physical therapy
Physicians
Physiological aspects
Polls & surveys
Practice
Questionnaires
Remote control
Remote monitoring
Research and Analysis Methods
Technology application
Telemedicine
Telemedicine - methods
Transplants & implants
title A non-randomized clinical trial to examine patients' experiences and communication during telemonitoring of pacemakers after five years follow-up
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