Translation, cross-cultural adaptation and validation of Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0) into the Nepalese version in a community settings
Understanding patient satisfaction with pharmacy services can help to enhance the quality and monitoring of pharmacy services. Patient Satisfaction with Pharmacist Services Questionnaire 2.0 (PSPSQ 2.0) is a valid and reliable instrument for measuring patient satisfaction with services from the phar...
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| creator | Shrestha, Sunil Sapkota, Binaya Thapa, Santosh K C, Bhuvan Khanal, Saval |
| description | Understanding patient satisfaction with pharmacy services can help to enhance the quality and monitoring of pharmacy services. Patient Satisfaction with Pharmacist Services Questionnaire 2.0 (PSPSQ 2.0) is a valid and reliable instrument for measuring patient satisfaction with services from the pharmacist. The availability of the PSPSQ 2.0 in Nepalese version would facilitate patient satisfaction and enhance pharmacy services in Nepal. This study aims to translate the PSPSQ 2.0 into the Nepalese version, culturally adapt it and verify its reliability and validity in the Nepalese population.
The methodological and cross-sectional study design was used to translate, culturally adapt it, and validate PSPSQ 2.0 in Nepalese. The Nepalese version of PSPSQ 2.0 went through the full linguistic validation process and was evaluated in 300 patients visiting different community pharmacies in Kathmandu district, Nepal. Exploratory factor analysis was carried out using principal component analysis with varimax rotation, and Cronbach's alpha was used to evaluate the reliability.
Three-hundred patients were recruited in this study. Participants ranged in age from 21 to 83 years; mean age was 53.93 years (SD: 15.21). 62% were females, and 34% educational level was above 12 and university level. Only 7% of the participants were illiterate. Kaiser-Meyer-Olkinwas found to be 0.696, and Bartlett's test of sphericity was significant with a chi-square test value of 3695.415. A principal axis factor analysis conducted on the 20 items with orthogonal rotation (varimax). PSPSQ 2.0 Nepalese version (20 items) had a good internal consistency (Cronbach's alpha = 0.758). Item-total correlations were reviewed for the items in each of the three domains of PSPSQ 2.0.
The PSPSQ 2.0 Nepalese version demonstrated acceptable validity and reliability, which can be used in the Nepalese population for evaluating the satisfaction of patients with pharmacist services in both community pharmacy and research. |
| doi_str_mv | 10.1371/journal.pone.0240488 |
| format | Article |
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The methodological and cross-sectional study design was used to translate, culturally adapt it, and validate PSPSQ 2.0 in Nepalese. The Nepalese version of PSPSQ 2.0 went through the full linguistic validation process and was evaluated in 300 patients visiting different community pharmacies in Kathmandu district, Nepal. Exploratory factor analysis was carried out using principal component analysis with varimax rotation, and Cronbach's alpha was used to evaluate the reliability.
Three-hundred patients were recruited in this study. Participants ranged in age from 21 to 83 years; mean age was 53.93 years (SD: 15.21). 62% were females, and 34% educational level was above 12 and university level. Only 7% of the participants were illiterate. Kaiser-Meyer-Olkinwas found to be 0.696, and Bartlett's test of sphericity was significant with a chi-square test value of 3695.415. A principal axis factor analysis conducted on the 20 items with orthogonal rotation (varimax). PSPSQ 2.0 Nepalese version (20 items) had a good internal consistency (Cronbach's alpha = 0.758). Item-total correlations were reviewed for the items in each of the three domains of PSPSQ 2.0.
The PSPSQ 2.0 Nepalese version demonstrated acceptable validity and reliability, which can be used in the Nepalese population for evaluating the satisfaction of patients with pharmacist services in both community pharmacy and research.</description><identifier>ISSN: 1932-6203</identifier><identifier>EISSN: 1932-6203</identifier><identifier>DOI: 10.1371/journal.pone.0240488</identifier><identifier>PMID: 33035243</identifier><language>eng</language><publisher>United States: Public Library of Science</publisher><subject>Adult ; Aged ; Aged, 80 and over ; Biology and Life Sciences ; Chi-square test ; Chronic illnesses ; Counseling ; Cross-Cultural Comparison ; Cross-Sectional Studies ; Drug stores ; Evaluation ; Factor analysis ; Female ; Health care ; Health education ; Health literacy ; Humans ; Language ; Male ; Measuring instruments ; Medical care surveys ; Medicine and Health Sciences ; Middle Aged ; Patient satisfaction ; Patient Satisfaction - statistics & numerical data ; People and Places ; Pharmaceutical Services ; Pharmaceuticals ; Pharmacies ; Pharmacist and patient ; Pharmacists ; Physical Sciences ; Population ; Principal components analysis ; Questionnaires ; Reliability analysis ; Research and Analysis Methods ; Rotation ; Social Sciences ; Socioeconomic Factors ; Statistical tests ; Surveys ; Surveys and Questionnaires ; Translations ; Translations and translating ; Young Adult</subject><ispartof>PloS one, 2020-10, Vol.15 (10), p.e0240488-e0240488</ispartof><rights>COPYRIGHT 2020 Public Library of Science</rights><rights>2020 Shrestha et al. This is an open access article distributed under the terms of the Creative Commons Attribution License: http://creativecommons.org/licenses/by/4.0/ (the “License”), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.</rights><rights>2020 Shrestha et al 2020 Shrestha et al</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c593t-30d51785291fdff46dd4dda4f8d5c23824114ae4e080d6c7cf0d76ce2f1850903</citedby><cites>FETCH-LOGICAL-c593t-30d51785291fdff46dd4dda4f8d5c23824114ae4e080d6c7cf0d76ce2f1850903</cites><orcidid>0000-0002-9174-7120 ; 0000-0001-5201-0612</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC7546480/pdf/$$EPDF$$P50$$Gpubmedcentral$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC7546480/$$EHTML$$P50$$Gpubmedcentral$$Hfree_for_read</linktohtml><link.rule.ids>230,315,728,781,785,865,886,2103,2929,23868,27926,27927,53793,53795</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/33035243$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><contributor>Schneider, Carl Richard</contributor><creatorcontrib>Shrestha, Sunil</creatorcontrib><creatorcontrib>Sapkota, Binaya</creatorcontrib><creatorcontrib>Thapa, Santosh</creatorcontrib><creatorcontrib>K C, Bhuvan</creatorcontrib><creatorcontrib>Khanal, Saval</creatorcontrib><title>Translation, cross-cultural adaptation and validation of Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0) into the Nepalese version in a community settings</title><title>PloS one</title><addtitle>PLoS One</addtitle><description>Understanding patient satisfaction with pharmacy services can help to enhance the quality and monitoring of pharmacy services. Patient Satisfaction with Pharmacist Services Questionnaire 2.0 (PSPSQ 2.0) is a valid and reliable instrument for measuring patient satisfaction with services from the pharmacist. The availability of the PSPSQ 2.0 in Nepalese version would facilitate patient satisfaction and enhance pharmacy services in Nepal. This study aims to translate the PSPSQ 2.0 into the Nepalese version, culturally adapt it and verify its reliability and validity in the Nepalese population.
The methodological and cross-sectional study design was used to translate, culturally adapt it, and validate PSPSQ 2.0 in Nepalese. The Nepalese version of PSPSQ 2.0 went through the full linguistic validation process and was evaluated in 300 patients visiting different community pharmacies in Kathmandu district, Nepal. Exploratory factor analysis was carried out using principal component analysis with varimax rotation, and Cronbach's alpha was used to evaluate the reliability.
Three-hundred patients were recruited in this study. Participants ranged in age from 21 to 83 years; mean age was 53.93 years (SD: 15.21). 62% were females, and 34% educational level was above 12 and university level. Only 7% of the participants were illiterate. Kaiser-Meyer-Olkinwas found to be 0.696, and Bartlett's test of sphericity was significant with a chi-square test value of 3695.415. A principal axis factor analysis conducted on the 20 items with orthogonal rotation (varimax). PSPSQ 2.0 Nepalese version (20 items) had a good internal consistency (Cronbach's alpha = 0.758). Item-total correlations were reviewed for the items in each of the three domains of PSPSQ 2.0.
The PSPSQ 2.0 Nepalese version demonstrated acceptable validity and reliability, which can be used in the Nepalese population for evaluating the satisfaction of patients with pharmacist services in both community pharmacy and research.</description><subject>Adult</subject><subject>Aged</subject><subject>Aged, 80 and over</subject><subject>Biology and Life Sciences</subject><subject>Chi-square test</subject><subject>Chronic illnesses</subject><subject>Counseling</subject><subject>Cross-Cultural Comparison</subject><subject>Cross-Sectional Studies</subject><subject>Drug stores</subject><subject>Evaluation</subject><subject>Factor analysis</subject><subject>Female</subject><subject>Health care</subject><subject>Health education</subject><subject>Health literacy</subject><subject>Humans</subject><subject>Language</subject><subject>Male</subject><subject>Measuring instruments</subject><subject>Medical care surveys</subject><subject>Medicine and Health Sciences</subject><subject>Middle Aged</subject><subject>Patient satisfaction</subject><subject>Patient Satisfaction - statistics & numerical data</subject><subject>People and Places</subject><subject>Pharmaceutical Services</subject><subject>Pharmaceuticals</subject><subject>Pharmacies</subject><subject>Pharmacist and patient</subject><subject>Pharmacists</subject><subject>Physical Sciences</subject><subject>Population</subject><subject>Principal components analysis</subject><subject>Questionnaires</subject><subject>Reliability analysis</subject><subject>Research and Analysis Methods</subject><subject>Rotation</subject><subject>Social Sciences</subject><subject>Socioeconomic Factors</subject><subject>Statistical tests</subject><subject>Surveys</subject><subject>Surveys and Questionnaires</subject><subject>Translations</subject><subject>Translations and translating</subject><subject>Young 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cross-cultural adaptation and validation of Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0) into the Nepalese version in a community settings</title><author>Shrestha, Sunil ; Sapkota, Binaya ; Thapa, Santosh ; K C, Bhuvan ; Khanal, Saval</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c593t-30d51785291fdff46dd4dda4f8d5c23824114ae4e080d6c7cf0d76ce2f1850903</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2020</creationdate><topic>Adult</topic><topic>Aged</topic><topic>Aged, 80 and over</topic><topic>Biology and Life Sciences</topic><topic>Chi-square test</topic><topic>Chronic illnesses</topic><topic>Counseling</topic><topic>Cross-Cultural Comparison</topic><topic>Cross-Sectional Studies</topic><topic>Drug stores</topic><topic>Evaluation</topic><topic>Factor analysis</topic><topic>Female</topic><topic>Health care</topic><topic>Health education</topic><topic>Health 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Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Shrestha, Sunil</au><au>Sapkota, Binaya</au><au>Thapa, Santosh</au><au>K C, Bhuvan</au><au>Khanal, Saval</au><au>Schneider, Carl Richard</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Translation, cross-cultural adaptation and validation of Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0) into the Nepalese version in a community settings</atitle><jtitle>PloS one</jtitle><addtitle>PLoS One</addtitle><date>2020-10-09</date><risdate>2020</risdate><volume>15</volume><issue>10</issue><spage>e0240488</spage><epage>e0240488</epage><pages>e0240488-e0240488</pages><issn>1932-6203</issn><eissn>1932-6203</eissn><abstract>Understanding patient satisfaction with pharmacy services can help to enhance the quality and monitoring of pharmacy services. Patient Satisfaction with Pharmacist Services Questionnaire 2.0 (PSPSQ 2.0) is a valid and reliable instrument for measuring patient satisfaction with services from the pharmacist. The availability of the PSPSQ 2.0 in Nepalese version would facilitate patient satisfaction and enhance pharmacy services in Nepal. This study aims to translate the PSPSQ 2.0 into the Nepalese version, culturally adapt it and verify its reliability and validity in the Nepalese population.
The methodological and cross-sectional study design was used to translate, culturally adapt it, and validate PSPSQ 2.0 in Nepalese. The Nepalese version of PSPSQ 2.0 went through the full linguistic validation process and was evaluated in 300 patients visiting different community pharmacies in Kathmandu district, Nepal. Exploratory factor analysis was carried out using principal component analysis with varimax rotation, and Cronbach's alpha was used to evaluate the reliability.
Three-hundred patients were recruited in this study. Participants ranged in age from 21 to 83 years; mean age was 53.93 years (SD: 15.21). 62% were females, and 34% educational level was above 12 and university level. Only 7% of the participants were illiterate. Kaiser-Meyer-Olkinwas found to be 0.696, and Bartlett's test of sphericity was significant with a chi-square test value of 3695.415. A principal axis factor analysis conducted on the 20 items with orthogonal rotation (varimax). PSPSQ 2.0 Nepalese version (20 items) had a good internal consistency (Cronbach's alpha = 0.758). Item-total correlations were reviewed for the items in each of the three domains of PSPSQ 2.0.
The PSPSQ 2.0 Nepalese version demonstrated acceptable validity and reliability, which can be used in the Nepalese population for evaluating the satisfaction of patients with pharmacist services in both community pharmacy and research.</abstract><cop>United States</cop><pub>Public Library of Science</pub><pmid>33035243</pmid><doi>10.1371/journal.pone.0240488</doi><orcidid>https://orcid.org/0000-0002-9174-7120</orcidid><orcidid>https://orcid.org/0000-0001-5201-0612</orcidid><oa>free_for_read</oa></addata></record> |
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| identifier | ISSN: 1932-6203 |
| ispartof | PloS one, 2020-10, Vol.15 (10), p.e0240488-e0240488 |
| issn | 1932-6203 1932-6203 |
| language | eng |
| recordid | cdi_plos_journals_2449653737 |
| source | Public Library of Science (PLoS) Journals Open Access; MEDLINE; DOAJ Directory of Open Access Journals; PubMed Central; Free Full-Text Journals in Chemistry; EZB Electronic Journals Library |
| subjects | Adult Aged Aged, 80 and over Biology and Life Sciences Chi-square test Chronic illnesses Counseling Cross-Cultural Comparison Cross-Sectional Studies Drug stores Evaluation Factor analysis Female Health care Health education Health literacy Humans Language Male Measuring instruments Medical care surveys Medicine and Health Sciences Middle Aged Patient satisfaction Patient Satisfaction - statistics & numerical data People and Places Pharmaceutical Services Pharmaceuticals Pharmacies Pharmacist and patient Pharmacists Physical Sciences Population Principal components analysis Questionnaires Reliability analysis Research and Analysis Methods Rotation Social Sciences Socioeconomic Factors Statistical tests Surveys Surveys and Questionnaires Translations Translations and translating Young Adult |
| title | Translation, cross-cultural adaptation and validation of Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0) into the Nepalese version in a community settings |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-17T22%3A46%3A25IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-gale_plos_&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Translation,%20cross-cultural%20adaptation%20and%20validation%20of%20Patient%20Satisfaction%20with%20Pharmacist%20Services%20Questionnaire%20(PSPSQ%202.0)%20into%20the%20Nepalese%20version%20in%20a%20community%20settings&rft.jtitle=PloS%20one&rft.au=Shrestha,%20Sunil&rft.date=2020-10-09&rft.volume=15&rft.issue=10&rft.spage=e0240488&rft.epage=e0240488&rft.pages=e0240488-e0240488&rft.issn=1932-6203&rft.eissn=1932-6203&rft_id=info:doi/10.1371/journal.pone.0240488&rft_dat=%3Cgale_plos_%3EA637923766%3C/gale_plos_%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=2449653737&rft_id=info:pmid/33035243&rft_galeid=A637923766&rft_doaj_id=oai_doaj_org_article_784fe50fdbe54d308263768bb46e490d&rfr_iscdi=true |