Don't dumb it down: The effects of jargon in COVID-19 crisis communication

Experts are typically advised to avoid jargon when communicating with the general public, but previous research has not established whether avoiding jargon is necessary in a crisis. Using the ongoing COVID-19 pandemic as a backdrop, this online survey experiment (N = 393) examined the effect of jarg...

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Veröffentlicht in:	PloS one 2020-10, Vol.15 (10), p.e0239524-e0239524
Hauptverfasser:	Shulman, Hillary C, Bullock, Olivia M
Format:	Artikel
Sprache:	eng
Schlagworte:	Adult Audiences Betacoronavirus Biology and Life Sciences Communication Coronavirus Infections - epidemiology Coronavirus Infections - psychology Coronavirus Infections - virology Coronaviruses COVID-19 Crises Crisis management Emergencies Environmental risk Epidemics Experiments Female Flood control Flood risk Floods Health risks Humans Hypotheses Information Dissemination Information processing Information theory Jargon Language Male Medical communication Medical Laboratory Personnel - psychology Medicine and Health Sciences Metacognition Methods Middle Aged Motivation Pandemics Perceptions Pneumonia, Viral - epidemiology Pneumonia, Viral - psychology Pneumonia, Viral - virology Research and Analysis Methods Risk communication SARS-CoV-2 Social Sciences Surveys and Questionnaires Terminology United States - epidemiology Vocabulary Young Adult
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