A stepped wedge cluster randomised trial of nurse-delivered Teach-Back in a consumer telehealth service

To evaluate the impact of Teach-Back on communication quality in a national telephone-based telehealth service, for callers varying in health literacy. Cross-sectional stepped wedge cluster randomised trial with continuous recruitment, short (fixed) exposure and blinded outcome assessors. Nurses wer...

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Veröffentlicht in:	PloS one 2018-10, Vol.13 (10), p.e0206473-e0206473
Hauptverfasser:	Morony, Suzanne, Weir, Kristie R, Bell, Katy J L, Biggs, Janice, Duncan, Gregory, Nutbeam, Don, McCaffery, Kirsten J
Format:	Artikel
Sprache:	eng
Schlagworte:	Adolescent Adult Aged Australia Biology and Life Sciences Clusters Communication Cross-Sectional Studies Engineering and Technology Female Health disparities Health education Health literacy Health services Hotlines Humans Independent study Information management Intervention Laboratories Literacy Maternal & child health Medical personnel Medicine and Health Sciences Middle Aged Nurses Parenting Patient satisfaction Pediatrics People and Places Population Pregnancy Public health R&D Randomization Ratings Research & development Research and Analysis Methods Social Sciences Telemedicine Training Underserved populations Wedges Young Adult
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