What price usability audits? The introduction of electronic mail into a user organization

This case study charts the course of the attempts to introduce electronic mail into a large public sector organization. It outlines the main facets and findings of a usability audit. It discusses and interprets the main messages from the evaluation, and offers a number of personal and organizaton fa...

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Veröffentlicht in:Behaviour & information technology 1992-11, Vol.11 (6), p.345-353
1. Verfasser: MALDE, BHARAT
Format: Artikel
Sprache:eng
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