Dealing with out of domain questions in virtual characters
We consider the problem of designing virtual characters that support speech-based interactions in a limited domain. Previously we have shown that classification can be an effective and robust tool for selecting appropriate in-domain responses. In this paper, we consider the problem of dealing with o...
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creator | Patel, Ronakkumar Leuski, Anton Traum, David |
description | We consider the problem of designing virtual characters that support speech-based interactions in a limited domain. Previously we have shown that classification can be an effective and robust tool for selecting appropriate in-domain responses. In this paper, we consider the problem of dealing with out-of-domain user questions. We introduce a taxonomy of out-of-domain response types. We consider three classification architectures for selecting the most appropriate out-of-domain responses. We evaluate these architectures and show that they significantly improve the quality of the response selection making the user’s interaction with the virtual character more natural and engaging. |
doi_str_mv | 10.1007/11821830_10 |
format | Conference Proceeding |
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Previously we have shown that classification can be an effective and robust tool for selecting appropriate in-domain responses. In this paper, we consider the problem of dealing with out-of-domain user questions. We introduce a taxonomy of out-of-domain response types. We consider three classification architectures for selecting the most appropriate out-of-domain responses. We evaluate these architectures and show that they significantly improve the quality of the response selection making the user’s interaction with the virtual character more natural and engaging.</description><subject>Applied sciences</subject><subject>Computer science; control theory; systems</subject><subject>Computer systems and distributed systems. User interface</subject><subject>Exact sciences and technology</subject><subject>Human Coder</subject><subject>Intelligent User Interface</subject><subject>Language Model</subject><subject>Real Human</subject><subject>Software</subject><subject>Virtual Character</subject><issn>0302-9743</issn><issn>1611-3349</issn><isbn>3540375937</isbn><isbn>9783540375937</isbn><isbn>3540375945</isbn><isbn>9783540375944</isbn><fulltext>true</fulltext><rsrctype>conference_proceeding</rsrctype><creationdate>2006</creationdate><recordtype>conference_proceeding</recordtype><recordid>eNqN0D1PwzAQBmDzJVFKJ_5ABhhACvhyTuywofIpVWKB2bo4cWtIE7BTEP8eoyLBgsQtp9P76IaXsQPgp8C5PANQGSjkGvgG28NccJR5KfJNNoICIEUU5dZPgHKbjTjyLC2lwF02CeGJx0FQghcjdn7ZUOu6efLuhkXSr4akt0ndL8l1yeuqCYPru5DE4835YUVtYhbkyQyND_tsx1Ibmsn3HrPH66uH6W06u7-5m17MUsoUDmldcVUKqI1EAwKMJAQhTZ3XwqiciJNtsAS0WV1gnpsCpEEuFCpjK2tKHLOj9d8XCoZa66kzLugX75bkPzSUsY5MQHTHaxdi1M0br6u-fw6xKP3VnP7VXLQna0tm-TfTlXeNjfjwHxg_AcNocW4</recordid><startdate>20060101</startdate><enddate>20060101</enddate><creator>Patel, Ronakkumar</creator><creator>Leuski, Anton</creator><creator>Traum, David</creator><general>Springer-Verlag</general><general>Springer Berlin Heidelberg</general><general>Springer</general><scope>IQODW</scope></search><sort><creationdate>20060101</creationdate><title>Dealing with out of domain questions in virtual characters</title><author>Patel, Ronakkumar ; Leuski, Anton ; Traum, David</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-a283t-db08941dc73c141c7a3147cd5d4c85aa0afe3913f2d6355c617c304838cfbfc93</frbrgroupid><rsrctype>conference_proceedings</rsrctype><prefilter>conference_proceedings</prefilter><language>eng</language><creationdate>2006</creationdate><topic>Applied sciences</topic><topic>Computer science; control theory; systems</topic><topic>Computer systems and distributed systems. User interface</topic><topic>Exact sciences and technology</topic><topic>Human Coder</topic><topic>Intelligent User Interface</topic><topic>Language Model</topic><topic>Real Human</topic><topic>Software</topic><topic>Virtual Character</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Patel, Ronakkumar</creatorcontrib><creatorcontrib>Leuski, Anton</creatorcontrib><creatorcontrib>Traum, David</creatorcontrib><collection>Pascal-Francis</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Patel, Ronakkumar</au><au>Leuski, Anton</au><au>Traum, David</au><au>Gratch, Jonathan</au><au>Aylett, Ruth</au><au>Ballin, Daniel</au><au>Olivier, Patrick</au><au>Young, Michael</au><au>Young, Michael</au><au>Aylett, Ruth</au><au>Olivier, Patrick</au><au>Ballin, Daniel</au><au>Gratch, Jonathan</au><format>book</format><genre>proceeding</genre><ristype>CONF</ristype><atitle>Dealing with out of domain questions in virtual characters</atitle><btitle>Intelligent Virtual Agents</btitle><date>2006-01-01</date><risdate>2006</risdate><spage>121</spage><epage>131</epage><pages>121-131</pages><issn>0302-9743</issn><eissn>1611-3349</eissn><isbn>3540375937</isbn><isbn>9783540375937</isbn><eisbn>3540375945</eisbn><eisbn>9783540375944</eisbn><abstract>We consider the problem of designing virtual characters that support speech-based interactions in a limited domain. Previously we have shown that classification can be an effective and robust tool for selecting appropriate in-domain responses. In this paper, we consider the problem of dealing with out-of-domain user questions. We introduce a taxonomy of out-of-domain response types. We consider three classification architectures for selecting the most appropriate out-of-domain responses. We evaluate these architectures and show that they significantly improve the quality of the response selection making the user’s interaction with the virtual character more natural and engaging.</abstract><cop>Berlin, Heidelberg</cop><pub>Springer-Verlag</pub><doi>10.1007/11821830_10</doi><tpages>11</tpages></addata></record> |
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language | eng |
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source | Springer Books |
subjects | Applied sciences Computer science control theory systems Computer systems and distributed systems. User interface Exact sciences and technology Human Coder Intelligent User Interface Language Model Real Human Software Virtual Character |
title | Dealing with out of domain questions in virtual characters |
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