Intensified Sentiment Analysis of Customer Product Reviews Using Acoustic and Textual Features
Sentiment analysis incorporates natural language processing and artificial intelligence and has evolved as an important research area. Sentiment analysis on product reviews has been used in widespread applications to improve customer retention and business processes. In this paper, we propose a meth...
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| Veröffentlicht in: | ETRI journal 2016-06, Vol.38 (3), p.494-501 |
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| Hauptverfasser: | , |
| Format: | Artikel |
| Sprache: | kor |
| Online-Zugang: | Volltext |
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