Ambidexterity as a Key Factor in Banks' Performance: A Marketing Approach

Based on an ambidexterity approach and using data from 384 Spanish bank branch managers, the results of this study confirm that market orientation facilitates the development of dynamic exploratory capabilities in bank branches and these, in turn, influence their capacity to exploit knowledge throug...

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Veröffentlicht in:Journal of marketing theory and practice 2019-04, Vol.27 (2), p.227-250
Hauptverfasser: Monferrer Tirado, Diego, Moliner Tena, Miguel Ángel, Estrada Guillén, Marta
Format: Artikel
Sprache:eng
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