The Impact of Technology Investments on a Firm's Production Efficiency, Product Quality, and Productivity

For over a decade, empirical studies in the information technology (IT) value literature have examined the impact of technology investments on various measures of performance. However, the results of these studies, especially those examining the contribution of IT to productivity, have been mixed. O...

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Veröffentlicht in:	Journal of management information systems 2001-10, Vol.18 (2), p.17-45
Hauptverfasser:	Thatcher, Matt E., Oliver, Jim R.
Format:	Artikel
Sprache:	eng
Schlagworte:	ANALYTICAL MODELING INFORMATION TECHNOLOGY VALUE PRODUCT QUALITY PRODUCTION EFFICIENCY PRODUCTIVITY PARADOX TECHNOLOGY INVESTMENTS Capital costs Capital investments Costs Economic statistics Effects Efficiency Financial investments Fixed costs Information technology Management information systems Management science Manufacturing Paradoxes Product quality Production costs Production efficiency Productive efficiency Productivity Quality improvement Special Section: Economics, Electronic Commerce, and Competitive Strategy Strategic management Studies Technological planning Technology
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