Overlapping Start-Time Bands in Implicit Tour Scheduling

Many organizations face personnel scheduling decisions under conditions of variable demand for service across a seven-day planning horizon. These organizations must assign employees to daily shifts that efficiently satisfy the demand for labor, yet allow adequate time for rest between subsequent shi...

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Veröffentlicht in:Management science 1996-09, Vol.42 (9), p.1247-1259
Hauptverfasser: Jacobs, Larry W, Brusco, Michael J
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container_title Management science
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creator Jacobs, Larry W
Brusco, Michael J
description Many organizations face personnel scheduling decisions under conditions of variable demand for service across a seven-day planning horizon. These organizations must assign employees to daily shifts that efficiently satisfy the demand for labor, yet allow adequate time for rest between subsequent shifts of an employee's weekly tour schedule. To meet these diverse objectives, managers may permit shifts to begin (and end) in any planning period of the day, but place bands on shift-start times to which individuals may be assigned on each day of their tour schedule. We present a compact integer programming model that implicitly represents start-time band scheduling flexibility. We demonstrate the new model by applying it to requirements for toll collectors on the Illinois Tollway. Problems requiring up to two million variables using a general set covering formulation were represented using the new implicit programming model and often solved to optimality in just a few minutes on a Pentium-based microcomputer. The results indicate that start-time bands can provide an important improvement in scheduling efficiency when compared to the exclusive use of schedules that require workers to begin work on the same hour of the day on each day of their tour.
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identifier ISSN: 0025-1909
ispartof Management science, 1996-09, Vol.42 (9), p.1247-1259
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source RePEc; INFORMS PubsOnLine; Business Source Complete; Periodicals Index Online; JSTOR Archive Collection A-Z Listing
subjects Applied sciences
Collectors
Efficiency
Employees
Exact sciences and technology
Flexibility
Highways
implicit formulation
Increasing functions
Integer programming
Integers
Management
Operational research and scientific management
Operational research. Management science
Operations research
Optimal solutions
personnel scheduling
Programming models
Schedules
Scheduling
Scheduling, sequencing
Service organizations
Software
Studies
Tolls
Variables
Workers
Workforce
Workforce planning
title Overlapping Start-Time Bands in Implicit Tour Scheduling
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