Interactivity and its Facets Revisited: Theory and Empirical Test

Interactivity is reviewed with the goal of addressing several important shortcomings in existing work: a need for generalizability of definitions across all situations and technologies; an explicit incorporation of the nonverbal facet of communication; and a reconsideration of control as an intrinsi...

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Veröffentlicht in:Journal of advertising 2006-12, Vol.35 (4), p.35-52
Hauptverfasser: Johnson, Grace J., Bruner II, Gordon C., Kumar, Anand
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container_title Journal of advertising
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creator Johnson, Grace J.
Bruner II, Gordon C.
Kumar, Anand
description Interactivity is reviewed with the goal of addressing several important shortcomings in existing work: a need for generalizability of definitions across all situations and technologies; an explicit incorporation of the nonverbal facet of communication; and a reconsideration of control as an intrinsic aspect of all manners of interactivity. Based on this review, four facets of interactivity are proposed and tested experimentally. Three of the facets--responsiveness, nonverbal information, and speed of response--were found to be significantly related to perceived interactivity. It is important to note that support was also found for modeling interactivity as a second-order formative construct. Implications of the findings for interactivity theory, as well as for managers developing advertising strategies using interactive media, are discussed.
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source EBSCOhost Business Source Complete; JSTOR Archive Collection A-Z Listing
subjects Advertising
Advertising research
Business studies
Communication
Communication channels
Communications media
Conceptualization
Electronic commerce
Internet
Marketing
Multimedia materials
Nonverbal communication
Social interaction
Websites
title Interactivity and its Facets Revisited: Theory and Empirical Test
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