How Near-Misses Influence Decision Making Under Risk: A Missed Opportunity for Learning

Although organizations appear to learn from obvious failures, we argue that it is harder for them to learn from "near-misses"—events in which chance played a role in averting failure. In this paper, we formalize the concept of near-misses and hypothesize that organizations and managers fai...

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Veröffentlicht in:Management science 2008-08, Vol.54 (8), p.1425-1440
Hauptverfasser: Dillon, Robin L, Tinsley, Catherine H
Format: Artikel
Sprache:eng
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