How Near-Misses Influence Decision Making Under Risk: A Missed Opportunity for Learning
Although organizations appear to learn from obvious failures, we argue that it is harder for them to learn from "near-misses"—events in which chance played a role in averting failure. In this paper, we formalize the concept of near-misses and hypothesize that organizations and managers fai...
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Veröffentlicht in: | Management science 2008-08, Vol.54 (8), p.1425-1440 |
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Format: | Artikel |
Sprache: | eng |
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