Electronic healthcare a study of people's readiness and attitude toward performing selfdiagnosis

Purpose The purpose of this paper is to examine the introduction of selfservice technology SST in health diagnosis as a means to reduce costs and improve quality in the health care sector at the same time. Designmethodologyapproach A survey with an internetbased medical selfdiagnosis application as...

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Veröffentlicht in:	International journal of service industry management 2007-08, Vol.18 (4), p.394-417
Hauptverfasser:	Lanseng, Even J., Andreassen, Tor W.
Format:	Artikel
Sprache:	eng
Schlagworte:	Health services Internet Selfservice
Online-Zugang:	Volltext
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