An old tool with potential new uses: return on investment
Purpose - The purpose of this paper is to examine potential new uses of return on investment (ROI) in alternative methods for library assessment and valuation.Design methodology approach - Uses examples of recent uses of ROI by libraries to identify potential new applications of ROI in library asses...
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| Veröffentlicht in: | The Bottom line (New York, N.Y.) N.Y.), 2007-03, Vol.20 (1), p.5-9 |
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| container_title | The Bottom line (New York, N.Y.) |
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| creator | Nash White, Larry |
| description | Purpose - The purpose of this paper is to examine potential new uses of return on investment (ROI) in alternative methods for library assessment and valuation.Design methodology approach - Uses examples of recent uses of ROI by libraries to identify potential new applications of ROI in library assessment and valuation.Findings - ROI investment has historically been used by libraries for the assessment of past performance of library organizations in a reactive defensive nature or for assessing the value of customer services. ROI has not been widely used as a proactive assessment tool, to introspectively assess administrative or other internal services, or as an offensive assessment and valuation tool, especially for intangible performance assessment and valuation.Originality value - New applications of the ROI assessment tool could provide library administrators with proactive means of increasing the effectiveness of library assessment, valuation, and their results. |
| doi_str_mv | 10.1108/08880450710747407 |
| format | Article |
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ROI has not been widely used as a proactive assessment tool, to introspectively assess administrative or other internal services, or as an offensive assessment and valuation tool, especially for intangible performance assessment and valuation.Originality value - New applications of the ROI assessment tool could provide library administrators with proactive means of increasing the effectiveness of library assessment, valuation, and their results.</abstract><cop>Bradford</cop><pub>Emerald Group Publishing Limited</pub><doi>10.1108/08880450710747407</doi><tpages>5</tpages></addata></record> |
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| identifier | ISSN: 0888-045X |
| ispartof | The Bottom line (New York, N.Y.), 2007-03, Vol.20 (1), p.5-9 |
| issn | 0888-045X 2054-1724 |
| language | eng |
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| source | Emerald A-Z Current Journals |
| subjects | Accountability Assessment Assessments Brand loyalty Capital expenditures Customer services Decision making Financial management Financial performance Financing Information systems Internal customers Investment Knowledge management Libraries Library management Organizations Performance assessment Return on investment Stakeholders Valuation |
| title | An old tool with potential new uses: return on investment |
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