The Nordic Information Quality project: the final report
Presents a guide for development of certifiable quality management systems for the library and information sector. The project was supported by NORDINFO and was carried out in 1993-94. Begins with an introduction to fundamental ISO 9000 philosophy, definitions and concepts. All 20 main points of ISO...
Gespeichert in:
| Veröffentlicht in: | New library world 1995-07, Vol.96 (4), p.4-10 |
|---|---|
| 1. Verfasser: | |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | 10 |
|---|---|
| container_issue | 4 |
| container_start_page | 4 |
| container_title | New library world |
| container_volume | 96 |
| creator | Clausen, Helge |
| description | Presents a guide for development of certifiable quality management
systems for the library and information sector. The project was
supported by NORDINFO and was carried out in 1993-94. Begins with an
introduction to fundamental ISO 9000 philosophy, definitions and
concepts. All 20 main points of ISO 9001 receive a thorough treatment
with respect to the library and information sector. The staff members
concerned describe experiences from two test sites (Norsk Hydro and
Telecom Denmark-Jutland Telephone Co.) and analyse the two reports.
Describes the implementation of ISO 9000 in the library and information
sector in practice in general terms. Describes four examples of typical
library and information routines in detail, together with relevant
quality requirements. Analyses the process of certification and reports
the findings of an empirical survey in the Nordic countries. Aims at a
general quality improvement of information services and products, and at
developing new tools for quality improvement. |
| doi_str_mv | 10.1108/03074809510084407 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_istex</sourceid><recordid>TN_cdi_istex_primary_ark_67375_4W2_C4CK2ZJH_7</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>28677004</sourcerecordid><originalsourceid>FETCH-LOGICAL-c259t-45b68ca70de9e0046f37439897ac700ce842f2eb6f8865531beb7b9411ecaf8c3</originalsourceid><addsrcrecordid>eNp1kE1LxDAURYMoOI7-AHddubL60qZN6k6KOqODIowIbkKavmDHfplkwPn3dqi4GV29xTvncrmEnFK4oBTEJcTAmYAsoQCCMeB7ZEJ5IsI0g2yfTLb_cADiQ3Lk3AoAuIBkQsTyHYPHzpaVDuat6WyjfNW1wfNa1ZXfBL3tVqj9VeAHzlStqgOLfWf9MTkwqnZ48nOn5OX2ZpnPwsXT3Ty_XoQ6SjIfsqRIhVYcSswQgKUm5izORMaV5gAaBYtMhEVqhEiTJKYFFrzIGKWolRE6npKzMXdo8rlG52VTOY11rVrs1k5GIuVDEBtAOoLads5ZNLK3VaPsRlKQ243kzkaDE45O5Tx-_QrKfsiUxzyR7DWSOcsforf7mdzy5yOPDVpVl7_GTrTsSzPg8Df-f6NvpjiCtw</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>28677004</pqid></control><display><type>article</type><title>The Nordic Information Quality project: the final report</title><source>Emerald Journals</source><creator>Clausen, Helge</creator><creatorcontrib>Clausen, Helge</creatorcontrib><description>Presents a guide for development of certifiable quality management
systems for the library and information sector. The project was
supported by NORDINFO and was carried out in 1993-94. Begins with an
introduction to fundamental ISO 9000 philosophy, definitions and
concepts. All 20 main points of ISO 9001 receive a thorough treatment
with respect to the library and information sector. The staff members
concerned describe experiences from two test sites (Norsk Hydro and
Telecom Denmark-Jutland Telephone Co.) and analyse the two reports.
Describes the implementation of ISO 9000 in the library and information
sector in practice in general terms. Describes four examples of typical
library and information routines in detail, together with relevant
quality requirements. Analyses the process of certification and reports
the findings of an empirical survey in the Nordic countries. Aims at a
general quality improvement of information services and products, and at
developing new tools for quality improvement.</description><identifier>ISSN: 0307-4803</identifier><identifier>EISSN: 1758-6909</identifier><identifier>DOI: 10.1108/03074809510084407</identifier><language>eng</language><publisher>MCB UP Ltd</publisher><subject>Information management ; Information services ; ISO 9000 ; Libraries ; Management ; Quality ; Quality systems ; Scandinavia</subject><ispartof>New library world, 1995-07, Vol.96 (4), p.4-10</ispartof><rights>MCB UP Limited</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/03074809510084407/full/pdf$$EPDF$$P50$$Gemerald$$H</linktopdf><linktohtml>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/03074809510084407/full/html$$EHTML$$P50$$Gemerald$$H</linktohtml><link.rule.ids>314,778,782,964,11618,27907,27908,52669,52672</link.rule.ids></links><search><creatorcontrib>Clausen, Helge</creatorcontrib><title>The Nordic Information Quality project: the final report</title><title>New library world</title><description>Presents a guide for development of certifiable quality management
systems for the library and information sector. The project was
supported by NORDINFO and was carried out in 1993-94. Begins with an
introduction to fundamental ISO 9000 philosophy, definitions and
concepts. All 20 main points of ISO 9001 receive a thorough treatment
with respect to the library and information sector. The staff members
concerned describe experiences from two test sites (Norsk Hydro and
Telecom Denmark-Jutland Telephone Co.) and analyse the two reports.
Describes the implementation of ISO 9000 in the library and information
sector in practice in general terms. Describes four examples of typical
library and information routines in detail, together with relevant
quality requirements. Analyses the process of certification and reports
the findings of an empirical survey in the Nordic countries. Aims at a
general quality improvement of information services and products, and at
developing new tools for quality improvement.</description><subject>Information management</subject><subject>Information services</subject><subject>ISO 9000</subject><subject>Libraries</subject><subject>Management</subject><subject>Quality</subject><subject>Quality systems</subject><subject>Scandinavia</subject><issn>0307-4803</issn><issn>1758-6909</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>1995</creationdate><recordtype>article</recordtype><recordid>eNp1kE1LxDAURYMoOI7-AHddubL60qZN6k6KOqODIowIbkKavmDHfplkwPn3dqi4GV29xTvncrmEnFK4oBTEJcTAmYAsoQCCMeB7ZEJ5IsI0g2yfTLb_cADiQ3Lk3AoAuIBkQsTyHYPHzpaVDuat6WyjfNW1wfNa1ZXfBL3tVqj9VeAHzlStqgOLfWf9MTkwqnZ48nOn5OX2ZpnPwsXT3Ty_XoQ6SjIfsqRIhVYcSswQgKUm5izORMaV5gAaBYtMhEVqhEiTJKYFFrzIGKWolRE6npKzMXdo8rlG52VTOY11rVrs1k5GIuVDEBtAOoLads5ZNLK3VaPsRlKQ243kzkaDE45O5Tx-_QrKfsiUxzyR7DWSOcsforf7mdzy5yOPDVpVl7_GTrTsSzPg8Df-f6NvpjiCtw</recordid><startdate>19950701</startdate><enddate>19950701</enddate><creator>Clausen, Helge</creator><general>MCB UP Ltd</general><scope>BSCLL</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7SC</scope><scope>8FD</scope><scope>JQ2</scope><scope>L7M</scope><scope>L~C</scope><scope>L~D</scope></search><sort><creationdate>19950701</creationdate><title>The Nordic Information Quality project: the final report</title><author>Clausen, Helge</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c259t-45b68ca70de9e0046f37439897ac700ce842f2eb6f8865531beb7b9411ecaf8c3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>1995</creationdate><topic>Information management</topic><topic>Information services</topic><topic>ISO 9000</topic><topic>Libraries</topic><topic>Management</topic><topic>Quality</topic><topic>Quality systems</topic><topic>Scandinavia</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Clausen, Helge</creatorcontrib><collection>Istex</collection><collection>CrossRef</collection><collection>Computer and Information Systems Abstracts</collection><collection>Technology Research Database</collection><collection>ProQuest Computer Science Collection</collection><collection>Advanced Technologies Database with Aerospace</collection><collection>Computer and Information Systems Abstracts Academic</collection><collection>Computer and Information Systems Abstracts Professional</collection><jtitle>New library world</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Clausen, Helge</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The Nordic Information Quality project: the final report</atitle><jtitle>New library world</jtitle><date>1995-07-01</date><risdate>1995</risdate><volume>96</volume><issue>4</issue><spage>4</spage><epage>10</epage><pages>4-10</pages><issn>0307-4803</issn><eissn>1758-6909</eissn><abstract>Presents a guide for development of certifiable quality management
systems for the library and information sector. The project was
supported by NORDINFO and was carried out in 1993-94. Begins with an
introduction to fundamental ISO 9000 philosophy, definitions and
concepts. All 20 main points of ISO 9001 receive a thorough treatment
with respect to the library and information sector. The staff members
concerned describe experiences from two test sites (Norsk Hydro and
Telecom Denmark-Jutland Telephone Co.) and analyse the two reports.
Describes the implementation of ISO 9000 in the library and information
sector in practice in general terms. Describes four examples of typical
library and information routines in detail, together with relevant
quality requirements. Analyses the process of certification and reports
the findings of an empirical survey in the Nordic countries. Aims at a
general quality improvement of information services and products, and at
developing new tools for quality improvement.</abstract><pub>MCB UP Ltd</pub><doi>10.1108/03074809510084407</doi><tpages>7</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0307-4803 |
| ispartof | New library world, 1995-07, Vol.96 (4), p.4-10 |
| issn | 0307-4803 1758-6909 |
| language | eng |
| recordid | cdi_istex_primary_ark_67375_4W2_C4CK2ZJH_7 |
| source | Emerald Journals |
| subjects | Information management Information services ISO 9000 Libraries Management Quality Quality systems Scandinavia |
| title | The Nordic Information Quality project: the final report |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-16T20%3A00%3A32IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_istex&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=The%20Nordic%20Information%20Quality%20project:%20the%20final%20report&rft.jtitle=New%20library%20world&rft.au=Clausen,%20Helge&rft.date=1995-07-01&rft.volume=96&rft.issue=4&rft.spage=4&rft.epage=10&rft.pages=4-10&rft.issn=0307-4803&rft.eissn=1758-6909&rft_id=info:doi/10.1108/03074809510084407&rft_dat=%3Cproquest_istex%3E28677004%3C/proquest_istex%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=28677004&rft_id=info:pmid/&rfr_iscdi=true |