Improving e-business customer relationship management systems with multilevel secure data models

Customer relationship management (CRM) leverages technology to coordinate business-customer interactions with the objective of building long-term loyalty. Multilevel secure (MLS) data models were originally developed as database models for the management of information in environments with a strict...

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Bibliographische Detailangaben

Hauptverfasser:	Jukic, N., Jukic, B., Meamber, L., Nezlek, G.
Format:	Tagungsbericht
Sprache:	eng
Schlagworte:	Context modeling Customer relationship management Data models Data security Environmental management Government Information management Information security Multilevel systems
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