How Gender-Biased Tools Shape Newcomer Experiences in OSS Projects

Previous research has revealed that newcomer women are disproportionately affected by gender-biased barriers in open source software (OSS) projects. However, this research has focused mainly on social/cultural factors, neglecting the software tools and infrastructure. To shed light on how OSS tools...

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Veröffentlicht in:IEEE transactions on software engineering 2022-01, Vol.48 (1), p.241-259
Hauptverfasser: Padala, Hema Susmita, Mendez, Christopher, Fronchetti, Felipe, Steinmacher, Igor, Steine-Hanson, Zoe, Hilderbrand, Claudia, Horvath, Amber, Hill, Charles, Simpson, Logan, Burnett, Margaret, Gerosa, Marco, Sarma, Anita
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container_end_page 259
container_issue 1
container_start_page 241
container_title IEEE transactions on software engineering
container_volume 48
creator Padala, Hema Susmita
Mendez, Christopher
Fronchetti, Felipe
Steinmacher, Igor
Steine-Hanson, Zoe
Hilderbrand, Claudia
Horvath, Amber
Hill, Charles
Simpson, Logan
Burnett, Margaret
Gerosa, Marco
Sarma, Anita
description Previous research has revealed that newcomer women are disproportionately affected by gender-biased barriers in open source software (OSS) projects. However, this research has focused mainly on social/cultural factors, neglecting the software tools and infrastructure. To shed light on how OSS tools and infrastructure might factor into OSS barriers to entry, we conducted two studies: (1) a field study with five teams of software professionals, who worked through five use cases to analyze the tools and infrastructure used in their OSS projects; and (2) a diary study with 22 newcomers (9 women and 13 men) to investigate whether the barriers matched the ones identified by the software professionals. The field study produced a bleak result: software professionals found gender biases in 73 percent of all the newcomer barriers they identified. Further, the diary study confirmed these results: Women newcomers encountered gender biases in 63 percent of barriers they faced. Fortunately, many kinds of barriers and biases revealed in these studies could potentially be ameliorated through changes to the OSS software environments and tools.
doi_str_mv 10.1109/TSE.2020.2984173
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subjects Cultural differences
diversity
Documentation
Field study
Gender
Human bias
Infrastructure
Men
newcomers
Open source software
Open source software (OSS)
Problem-solving
Productivity
Software
Software development tools
software engineering
title How Gender-Biased Tools Shape Newcomer Experiences in OSS Projects
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