Using COBIT and ITIL frameworks to establish the alignment of business and IT organizations as one of the critical success factors in ERP implementation

Nowadays, the use of Enterprise Resource Planning systems (ERP) are spreading widely in organizations. Until now many of the key factors for successful implementation of ERP in an organization has been interest of researchers. Organizations are trying, to reduce costs, increase productivity and incr...

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Bibliographische Detailangaben

Hauptverfasser:	Parvizi, Reza, Oghbaei, Fereshteh, Khayami, Seyyed Raouf
Format:	Tagungsbericht
Sprache:	eng
Schlagworte:	Alignment COBIT critical success factors Enterprise resource planning Information technology ITIL Organizations Process control Standards organizations
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