A preliminary analysis on Lean Six Sigma application in healthcare

Nowadays, the provisions of healthcare are selected for their quality. Hospitals have begun intensely to use one of concept of ISO 9001: "The customer voice", which consists on using the perception of patients to organize their services and improve their global performance. The implementat...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Aguezzoul, Aicha, Nyoungue, Aime
Format:	Tagungsbericht
Sprache:	eng
Schlagworte:	Educational institutions Engineering Sciences healthcare Hospitals improvement Lean Six Sigma Organizations Six sigma Surgery Throughput
Online-Zugang:	Volltext bestellen
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!