End-User Involvement and Team Factors in Business Process Modeling

End-User Involvement and Team Factors in Business Process Modeling

We study the impact of end-user involvement and team factors on model quality and consensus. By end-user involvement we mean the degree to which participants of a modeling session are involved in the active creation of models, i.e. the drawing of the diagram. We find that higher end-user involvement...

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Bibliographische Detailangaben
1. Verfasser: Rittgen, P.
Format: Tagungsbericht
Sprache:eng
Schlagworte:
Brain models
Business and IT
Collaboration
Computational modeling
Computers
Handel och IT
Informatik
Proposals
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Beschreibung
Zusammenfassung:We study the impact of end-user involvement and team factors on model quality and consensus. By end-user involvement we mean the degree to which participants of a modeling session are involved in the active creation of models, i.e. the drawing of the diagram. We find that higher end-user involvement, facilitated by tool support, increases model quality. Complementary teams achieve better consensus than matched teams.
ISSN:1530-1605
2572-6862
DOI:10.1109/HICSS.2012.246