Leveraging IT project lifecycle data to predict support costs

There is an intuitive notion that the costs associated with project support actions, currently deemed too high and increasing, are directly related to the effort spent during their development and test phases. Despite the importance of systematically characterizing and understanding this relationshi...

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Bibliographische Detailangaben
Hauptverfasser: Dalmazo, B. L., Cordeiro, W. L., Rabelo, L., Wickboldt, J. A., Lunardi, R. C., dos Santos, Ricardo L., Gaspary, L. P., Granville, L. Z., Bartolini, C., Hickey, M.
Format: Tagungsbericht
Sprache:eng
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