A Formal Approach Towards Risk-Aware Service Level Analysis and Planning

Effectively and efficiently performing business processes is a key success factor for achieving economic entrepreneurial goals. Amongst others, the argument of more stringent cost pressure lead companies to enforce outsourcing activities. Thus, the management of services - both, from the service req...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Jakoubi, S., Tjoa, S., Goluch, S., Kitzler, G.
Format:	Tagungsbericht
Sprache:	eng
Schlagworte:	Analytical models Business continuity Business Process Security Companies Costs Outsourcing Process planning Resource management Risk Risk analysis Risk management Security Service Level Management Simulation
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