Knowledge sciences in services automation: Integration models and perspectives for service centers

We provide an automation perspective on modeling knowledge services. We consider a service center as the atomic unit for building networks of enterprises, suppliers, and customers. We provide an approach to integrate knowledge and resource management in service centers. We describe specific models a...

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Bibliographische Detailangaben
Hauptverfasser: Akella, R., Zuobing Xu, Barajas, J., Caballero, K.
Format: Tagungsbericht
Sprache:eng
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