Contextual Meaning-based Approach to Fine-grained Online Product Review Analysis for Product Design

Customers share their opinions about a product through online reviews. Companies incorporate customer opinions into product design to increase customer satisfaction and market success. Many studies have attempted to analyze customer opinions on specific product features. However, these studies do no...

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Veröffentlicht in:	IEEE access 2024-01, Vol.12, p.1-1
Hauptverfasser:	Park, Kyunghoon, Park, Seyoung, Joung, Junegak
Format:	Artikel
Sprache:	eng
Schlagworte:	Algorithms bidirectional encoder representations from transformers (BERT) Clustering Context Context modeling contextual meaning customer opinion Customer satisfaction Data mining Encoding Feature extraction Large language models Machine learning online product review polysemy word Product design product feature Product reviews Product specifications Sentiment analysis sub-feature identification Television television (TV) Unsupervised learning
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